Thank's for your quick reply Mark.
Unfortunately, there's no extra info about this issue on the logs and I
can't access the logs from our SMTP agent... I'll keep looking for the
solution, but I'm afraid it won't be easy...
Thank's and regards.
On 14 May 2014 15:08, Mark H. Wood <[email protected]> wrote:
> On Wed, May 14, 2014 at 09:08:39AM +0200, Manu Mohedano wrote:
> > Since a few days, notifications that collections' admins received after a
> > new submission is requested are not sent. In the logs appears
> >
> > *2014-05-13 13:08:36,249 WARN org.dspace.workflow.WorkflowManager @
> > [email protected]:
> session_id=68C5103874677224B97066A6879C31F2.tomcat1:ip_addr=212.128.168.213:
> notifyOfArchive:cannot
> > email user item_id=118450*
> >
> > The thing is other kind of notifications like the subscribers ones or
> > dspace email test on /dspace/bin directory works correctly.
>
> "cannot email user" doesn't tell us very much. Are there adjacent
> messages which might reveal more? Can you get corresponding log
> records from the Message Transfer Agent (e.g. sendmail) for these
> attempts?
>
> Unfortunately, WorkflowManager.notifyOfArchive discards the actual
> MessagingException which might have explained the problem. I've filed
> an Issue on that. (https://jira.duraspace.org/browse/DS-2003)
>
> --
> Mark H. Wood, Lead System Programmer [email protected]
> Machines should not be friendly. Machines should be obedient.
>
>
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