Hi Dorothea and participants to this discussion!
I would like to say that statistics are there for different purposes:
1) detect errors (why nobody looked at my site last sunday?)
2) provide KPI (Key Performance Indicators), measures that a manager
follows on the medium term to take organisational decisions
3) investigate new hypothesis before investing to change the organisation.
For purpose (3), by essence, you need to "open" to analysis the detailed
logs of the events and the data stored in DSpace. Generic programs like
SAS or reports generators are the best to dig in data and answer to new,
unforeseen questions. Everybody in the community will be happy to have
this "back door" available.
For purpose (2), we need to know what KPIs are needed by IR managers. I
will go further, new IRs and their managers would be very happy not to
reinvent KPIs and to have good ones already proposed to sustain a
documented IR development process. A very big part of DSpace
attractiveness is (and should be implemented really!) that it provides
"best practices" for IR management (and not only computing).
For purpose (2), Use cases, practices, measures must be designed
upfront. It will contribute strongly to the overall specifications of
DSpace.
For purpose (1), a more formal, bottom up, data driven approach may be
sufficient to install validation tools (like the checksum checker) to
ensure that DSpace operations are "in line".
So we have no choice: we have to listen IR managers (please come by!) to
know the good practices DSpace must support...
Have a nice day!
Christophe
(peeking on the list when I should not during my holidays!)
Dorothea Salo a écrit :
Greetings, DSpace community,
I want to thank everyone once again for last week's stimulating
discussion and impressive chat turnout! I have a new question for
everyone this week, pursuant to some discussion on the lists:
"Statistics" are one of the commonest requests for a new DSpace
feature. Without further specification, however, it's hard to know
what data to present, since there are no standards or even clear best
practices in this area. What statistics do the following groups of
DSpace users need to see, and in what form are the statistics best
presented to them?
Depositors
End-users (defined as "people examining items and downloading
bitstreams from a DSpace instance;" we may have to refine this further
in discussion)
DSpace repository managers (as distinct from systems administrators)
What else should developers keep in mind as they implement this feature?
Because it would be nice to reach a working consensus on this (unlike
last week's question, which was intended to pull out as broad a
selection of needs as possible), I think we should start discussing
immediately. I encourage all respondents to respond TO THE MAILING
LIST instead of to me.
I will be holding another chat to discuss the weekly question. It will
take place Wednesday 27 August in the DSpace IRC chatroom, #dspace on
irc.freenode.net. I apologize to West Coast (USA) community members
for last week's unconscionably early hour; we'll try 10 am US Central
(11 am Eastern, 4 pm GMT) this week, and we may go even later next
week if our European community members can stand it.
For those who don't normally use IRC, there are two easy web gateways.
One is mibbit.com; the other is specific to our channel and can be
found at <http://dspace.testathon.net/cgi-bin/irc.cgi>. I encourage
all of us to become familiar with the channel; it is a source of
real-time technical information from DSpace developers, as well as a
community in its own right.
Dorothea
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