Dear All, We are currently running Dspace 1.4 and for one collection we have configured some submitters and one "Approve/Reject" person, so that she will be able to check the inserted metadata of the items before accepting it for publication.
However, we are facing the following problem. The submitter user is able to go through all the steps when submiting his essay/item and gets the e-mail notification about the fact that the essay is "in-queue" waiting to be confirmed. Then the "Approve/Reject/Administrator" of the collection logs in and sees in her "My DSpace" the task waiting to be approved with all the related buttons, among which is also the "Take Task" button. The problem is that when she clicks on the "Take Task" button, it displays a blank page at the center, while all the other elements of the page (navigation bar at the left, logo at the top, information bar at the bottom, etc) are displayed the item per se, or any other information that should have been displayed at the center of the screen are not. It is just a blank page. I have checked the log myself (dspace.log) and I quote the final lines of the log that I have come across with bold the last two reporting the exact error. ********************* LOG FILE ERROR OUTPUT***************************************************** 2009-05-19 13:20:32,941 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from workflowitem where workflow_id = ? " 2009-05-19 13:20:32,945 DEBUG org.dspace.workflow.WorkflowItem @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870:ip_a ddr=195.251.214.70:find_workflow_item:workflow_id=11720 2009-05-19 13:20:32,947 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from item where item_id = ? " 2009-05-19 13:20:32,950 DEBUG org.dspace.content.Item @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870:ip_addr=195.2 51.214.70:find_item:item_id=13743 2009-05-19 13:20:32,950 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "SELECT * FROM MetadataValue WHERE item_id= ? ORDER BY metadata_field_id, place" 2009-05-19 13:20:32,953 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "SELECT handle FROM Handle WHERE resource_typ e_id = ? AND resource_id = ?" 2009-05-19 13:20:32,956 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from collection where collection_id = ? " 2009-05-19 13:20:32,959 DEBUG org.dspace.content.Collection @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870:ip_addr =195.251.214.70:find_collection:collection_id=66 2009-05-19 13:20:32,960 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from item where item_id = ? " 2009-05-19 13:20:32,962 DEBUG org.dspace.content.Item @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870:ip_addr=195.2 51.214.70:find_item:item_id=2676 2009-05-19 13:20:32,962 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "SELECT * FROM MetadataValue WHERE item_id= ? ORDER BY metadata_field_id, place" 2009-05-19 13:20:32,963 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "SELECT handle FROM Handle WHERE resource_typ e_id = ? AND resource_id = ?" 2009-05-19 13:20:32,965 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from epersongroup where eperson_gro up_id = ? " 2009-05-19 13:20:32,967 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from epersongroup where eperson_gro up_id = ? " 2009-05-19 13:20:32,970 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from epersongroup where eperson_gro up_id = ? " 2009-05-19 13:20:32,972 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from epersongroup where eperson_gro up_id = ? " 2009-05-19 13:20:32,973 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from epersongroup where eperson_gro up_id = ? " 2009-05-19 13:20:32,975 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "SELECT handle FROM Handle WHERE resource_typ e_id = ? AND resource_id = ?" 2009-05-19 13:20:32,976 INFO org.dspace.app.webui.servlet.MyDSpaceServlet @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B 2286870:ip_addr=195.251.214.70:view_workflow:workflow_id=submit_claim=before=11720org.dspace.content.collect...@59a735 2009-05-19 13:20:32,977 DEBUG org.dspace.app.webui.util.JSPManager @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870: ip_addr=195.251.214.70:view_jsp_filippos:/mydspace/preview-task.jsp 2009-05-19 13:20:33,196 DEBUG org.dspace.storage.rdbms.DatabaseManager @ Running query "select * from collection where collection_id = ? " 2009-05-19 13:20:33,198 DEBUG org.dspace.content.Collection @ [email protected]:session_id=7FF0687AE2A6FE19C174C271B2286870:ip_addr =195.251.214.70:find_collection:not_found,collection_id=-1 *********************************************************************************************************************************** Has anybody else faced the same problem? Thank you in advance, -Fk -- Filippos Kolovos Software Systems Analyst & Engineer M.Sc. (Eng.) in Data Communications Automation & Networking Department University of Macedonia Library Egnatia 156, P.O.Box 1591 540 06 Thessaloniki, Greece E-Mail: [email protected], [email protected] Profile: http://www.linkedin.com/in/filipposkolovos Phone: +30-2310-891-826 -----------------------------------------------------------------------
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