Great thank you! So maybe I’m not going crazy. I posted this to dspace-tech as well to see if anyone else is getting 0 downloads.
-susan — Susan Borda Digital Technologies Development Librarian Montana State University Library 406-994-1873 From: Andrea Schweer <[email protected]<mailto:[email protected]>> Date: Wednesday, November 18, 2015 at 4:00 PM To: Susan Borda <[email protected]<mailto:[email protected]>>, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Re: [dspace-community] google-stats File Downloads Hi again, actually it looks like what you're seeing may be a general problem with google-stats (especially if you can verify that GA has the data, it's just not shown). See this Jira issue: https://jira.duraspace.org/browse/DS-2899 I guess another useful data point would be for someone else who's using google-stats to confirm that they're seeing non-zero numbers for bitstream downloads. cheers, Andrea On 19/11/15 10:47, Andrea Schweer wrote: Hi Susan, the page you link to just describes how to integrate the display of GA stats into DSpace. I believe for you, something is going wrong with the data capture side of things. Your customisation in item-view.xsl should no longer be necessary since the server-side download tracking should now be in place (assuming you've set your GA key correctly in dspace.cfg). The server-side download tracking records the events in the same way as the display expects (at least that's what I believe, I'm not using the google-stats aspect myself). Having the item-view tracking like you explained won't screw things up, it will just double up on some of the figures. However, since you say your display shows 0 downloads, something must be going wrong with the server-side download tracking. Again this is probably more suitable for dspace-tech, and it's also starting to get beyond what I can help with in the time I have. But if I were you I'd start by checking how the events come through in your GA data, using the GA web interface. I can see this under Behaviour -> Events -> Overview. At the bottom of that page, I can get a list of event categories and of event actions. As explained in my previous e-mail, the google-stats code looks at category = bitstream and action = download. Check whether you have any data for that combination. If you don't then something is going wrong with your data capture. If you do have data for that combination then something is going wrong with displaying the information. If the problem is with capturing the data, try changing your item-view customisation to use category = bitstream and action = download. cheers, Andrea On 19/11/15 10:25, Borda, Susan wrote: Hi- We followed these instructions to enable Google Analytics in Dspace: https://wiki.duraspace.org/display/DSDOC5x/DSpace+Google+Analytics+Statistics Is there something else we need to do to enable the downloads portion or is our customization in the item-view.xsl screwing things up? Thanks, s — Susan Borda Digital Technologies Development Librarian Montana State University Library 406-994-1873 From: Andrea Schweer <<mailto:[email protected]>[email protected]<mailto:[email protected]>> Date: Wednesday, November 18, 2015 at 12:45 PM To: Susan Borda <<mailto:[email protected]>[email protected]<mailto:[email protected]>>, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Re: [dspace-community] google-stats File Downloads Hi Susan, On 18/11/15 09:28, Borda, Susan wrote: Hi again- We were tracking file downloads via Google Analytics starting in 10/2014 up until 06/2015, but our “File Downloads” in “google-stats" are showing 0 for all months including those when we were tracking. http://scholarworks.montana.edu/xmlui/handle/1/2999/google-stats According to Google Analytics we should have 464 downloads during that time. Should “google-stats” be able to pull that data from Google Analytics just like it does for “Page Views” or is something not enabled correctly with Google stats in our Dspace instance? >From your other e-mail, it looks like you're using custom code to track >downloads. I'd guess that your custom code sends the download events in a >slightly different way from what the google-stats aspect expects. This is probably starting to get into dspace-tech territory, but you can see the query that's built for bitstream downloads here: https://github.com/DSpace/DSpace/blob/master/dspace-api/src/main/java/org/dspace/google/GoogleQueryManager.java#L43: ga:eventCategory==bitstream;ga:eventAction==download;ga:pagePath=~"+ handle + "/" So it looks like this is looking for events with a category of "bitstream" and action of "download" on the current page. Your custom code from your other e-mail sends onclick="ga('send', 'event', 'File Downloads', 'Click', 'View/Open');” I'm guessing "File downlaods" is the category and "Click" the action, so there's a mismatch right there -- Google Analytics doesn't "know" that these are the same thing. cheers, Andrea -- Dr Andrea Schweer IRR Technical Specialist, ITS Information Systems The University of Waikato, Hamilton, New Zealand +64-7-837 9120 -- Dr Andrea Schweer IRR Technical Specialist, ITS Information Systems The University of Waikato, Hamilton, New Zealand +64-7-837 9120 -- Dr Andrea Schweer IRR Technical Specialist, ITS Information Systems The University of Waikato, Hamilton, New Zealand +64-7-837 9120 -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. 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