We've discovered the problem. It has nothing to do with the particular generator of the email but with garbage that has gotten into the email field of our eperson records for some of our users.
We use CAS authentication and in some cases the email is getting populated with xxxxxnnnn: five 'x's and the 'n's are the eperson_id. The email isn't sent because the email server balks at the improper email address. Now we just have to figure out why we're getting this garbage and only for some users. On Thursday, March 10, 2016 at 11:07:59 AM UTC-5, Chris Gray wrote: > > In our 5.3 instance, people are not reliably receiving email notification > of submission rejections. I'm at a loss to troubleshoot this problem. > > They were working previously but stopped recently. Our campus email is a > complicated beasts and we are not always notified of changes, but I need > evidence to go to the people in charge of the email services. > > What I would like is a log of all outgoing emails but I can't find one. > Is there one or is there a way to turn this on? > > Other emails are going out. Could it be a setting for that particular > work flow step or a particular collection? > -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/dspace-tech. For more options, visit https://groups.google.com/d/optout.
