Hey everyone

We are facing a strange behavior of some of our DSpace instances. I created a 
ticket https://jira.duraspace.org/browse/DS-3638 and described the behavior 
below. If anybody observed a similar behavior or can point me in a direction of 
the possible source of the error, I would appreciate any feedback.

During ingest or review it can happen, that the input form (JSPUI, 6.0)  loses 
all already entered values. This happens when browsing to the next input page 
and does not lead to an error page but to an empty form (empty of values and 
empty of input fields). If afterwards browsing to other pages of this input 
form, all values are lost but the input fields are available again. The 
publication itself stays editable and available in the workspace, but is 
completely empty.

Until now we have not been able to find a pattern when the error occurs and 
when everything works fine. We have not seen this behavior prior to the upgrade 
to 6.0. It does not occur on every submission/review process, but we can 
trigger it between 10 and 20 test ingests/reviews.

We have no local customization (code related) at the input related DSpace 
parts. But we changed input forms via configuration and enabled the submission 
lookup step (arXiv, PubMed and CrossRef).

What we tested/debugged so far:


·       Log files (dspace, solr, httpd) does not show any warning/error.

·       It happens with different browsers (IE, FF).

·       It seems not to be infrastructure related (WiFi, LAN, Proxies).

·       The user session and IP stays stable during the faulty ingest/review 
process.

·       It happens with different users and different permissions.

Any suggestion, advice and comment are highly welcome. Thank you!

Eike
--
ZHAW Zürcher Hochschule für Angewandte Wissenschaften
Hochschulbibliothek

Eike Kleiner
Turbinenstrasse 2
Postfach
CH-8401 Winterthur

Tel: +41 58 934 4959 / Fax: +41 58 935 4959
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