Hi, Everyone:

I think I figured out my problem.  First off, on our test system we have
items that have never been viewed.  This was confusing the issue for us.
Also, I forgot that on January 1st, I had a cron job set to run "dspace
stats-util -s" which creates a new solr index for 2018.  So, the view stats
is not showing views from 2017.  Problem solved (I think!)

-- 
***************************
George Kozak
Digital Library Specialist
Cornell University Library - IT
218 Olin Library
Cornell University
Ithaca, NY 14853
607-255-8924
[email protected]

---------- Forwarded message ----------
From: George Kozak <[email protected]>
Date: Wed, Jan 3, 2018 at 4:01 PM
Subject: Problem with View Statistics in DSpace 6.2
To: DSpace Technical Support <[email protected]>


Hi...

On our test server which is running DSpace 6.2 (modified XMLUI Mirage 2),
we seem to be having a problem with the "View Usage Statistics" link for
items.  Some items are showing statistics while other items are displaying
the statistics page with no data whatsoever (even if the item has been
viewed).  I tried running the "bin/dspace solr-reindex-statistics -a
reindex -i statistics" command, but that hasn't changed the data display.

Our migration to production is being held up by this problem.  Is there
something that I should do to fix these statistics?
Thank you in advance.

-- 
***************************
George Kozak
Digital Library Specialist
Cornell University Library - IT
218 Olin Library
Cornell University
Ithaca, NY 14853
607-255-8924 <(607)%20255-8924>
[email protected]

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