Hi Ilya, do you have data in the time tab and in the others tabs?
if you have data only in the time tab this could mean that the item views were done from a local ip address or private IPs that were not found in the GeoIP database. Is your installation publicly available? do you have a reverse proxy on front of it? Andrea Il 12/02/2018 13:49, Ilya Ivanov ha scritto: Hello guys! I faced a problem with Item View & Download Statistics in Dspace+CRIS 5.8.1, Dspace doesn't show detailed statistic about an item by default. Can u reccomend any steps to solve the porblem? P.S. gmaps api is correct, beacuse CRIS 6.2 is working fine on same configuration [https://lh3.googleusercontent.com/-3lLwPqiov3I/WoGNH1wzZhI/AAAAAAAAJNU/Q5phXXkLvdUA1dRzkXCXXUztxFavEHlgQCLcBGAs/s320/Opera%2B%25D0%25A1%25D0%25BD%25D0%25B8%25D0%25BC%25D0%25BE%25D0%25BA_2018-02-12_130056_192.168.9.4.png]<https://urlsand.esvalabs.com/?u=https%3A%2F%2Flh3.googleusercontent.com%2F-3lLwPqiov3I%2FWoGNH1wzZhI%2FAAAAAAAAJNU%2FQ5phXXkLvdUA1dRzkXCXXUztxFavEHlgQCLcBGAs%2Fs1600%2FOpera%252B%2525D0%2525A1%2525D0%2525BD%2525D0%2525B8%2525D0%2525BC%2525D0%2525BE%2525D0%2525BA_2018-02-12_130056_192.168.9.4.png&e=3bf0957c&h=e2ecf4f9&f=n&p=y> [https://lh3.googleusercontent.com/-WxKCEhwmq_E/WoGNFm2NWgI/AAAAAAAAJNQ/Tx_POlwLSIk3zZfee1AiiAAEAQjlFeTLQCLcBGAs/s320/Opera%2B%25D0%25A1%25D0%25BD%25D0%25B8%25D0%25BC%25D0%25BE%25D0%25BA_2018-02-12_130200_192.168.9.4.png]<https://urlsand.esvalabs.com/?u=https%3A%2F%2Flh3.googleusercontent.com%2F-WxKCEhwmq_E%2FWoGNFm2NWgI%2FAAAAAAAAJNQ%2FTx_POlwLSIk3zZfee1AiiAAEAQjlFeTLQCLcBGAs%2Fs1600%2FOpera%252B%2525D0%2525A1%2525D0%2525BD%2525D0%2525B8%2525D0%2525BC%2525D0%2525BE%2525D0%2525BA_2018-02-12_130200_192.168.9.4.png&e=3bf0957c&h=a61bb954&f=n&p=y> -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com<mailto:dspace-tech+unsubscr...@googlegroups.com>. To post to this group, send email to dspace-tech@googlegroups.com<mailto:dspace-tech@googlegroups.com>. Visit this group at https://groups.google.com/group/dspace-tech<https://urlsand.esvalabs.com/?u=https%3A%2F%2Fgroups.google.com%2Fgroup%2Fdspace-tech&e=3bf0957c&h=1a59d98e&f=n&p=y>. For more options, visit https://groups.google.com/d/optout<https://urlsand.esvalabs.com/?u=https%3A%2F%2Fgroups.google.com%2Fd%2Foptout&e=3bf0957c&h=3c849a2f&f=n&p=y>. -- Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. Clicca qui per segnalarlo come spam.<http://esva1.business-e.it/cgi-bin/learn-msg.cgi?id=A7F13400D6.A66AC> -- Andrea Bollini Chief Technology and Innovation Officer 4Science, www.4science.it<http://www.4science.it> office: Via Edoardo D'Onofrio 304, 00155 Roma, Italy mobile: +39 333 934 1808 skype: a.bollini linkedin: andreabollini orcid: 0000-0002-9029-1854 an Itway Group Company Italy, France, Spain, Portugal, Greece, Turkey, Lebanon, Qatar, U.A.Emirates -- Questo messaggio e' stato analizzato da Libra ESVA ed e' risultato non infetto. This message was scanned by Libra ESVA and is believed to be clean. -- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com. To post to this group, send email to dspace-tech@googlegroups.com. Visit this group at https://groups.google.com/group/dspace-tech. For more options, visit https://groups.google.com/d/optout.