Hi Andrea, from the stack trace we can say that it is an authentication issue on the mail server. This can be due to wrong username/password or invalid port/protocol configuration. I haven't a direct experience with iol/libero but I guess you need to set the extraproperties see
https://wiki.duraspace.org/plugins/servlet/mobile?contentId=45548158#ConfigurationReference-DSpaceEmailSettings in a similar way to when gmail is used (to enable ssl on port 465). Search for article/tips about how to configure dspace with gmail the list has lot of past threads on that that could be useful. Andrea Inviato da smartphone Samsung Galaxy. -------- Messaggio originale -------- Da: [email protected] Data: 04/11/18 17:21 (GMT+01:00) A: DSpace Technical Support <[email protected]> Oggetto: [dspace-tech] DSpace cris creating new user Hi, I have a problem when I want to create new user in addition to the administrator. I go to "my dspace" and click on "New user? Click here to register.<https://urlsand.esvalabs.com/?u=http%3A%2F%2Flocalhost%3A8080%2Fjspui%2Fregister&e=3bf0957c&h=e484054b&f=n&p=y>" then I insert the new email address in the box and click on register button. Generally I should receive an email with a link to continue the registration but in my case an Internal Server Error appears. The logs file show this: 2018-11-04 17:02:59,956 WARN org.dspace.core.NewsManager @ news_read: \dspace\config\news-footer.html (Impossibile trovare il file specificato) 2018-11-04 17:03:01,673 WARN org.dspace.core.NewsManager @ news_read: \dspace\config\news-footer.html (Impossibile trovare il file specificato) 2018-11-04 17:03:17,477 INFO org.dspace.app.webui.servlet.RegisterServlet @ anonymous:session_id=DEE832A06F10D0D0D690F88303946255:ip_addr=0:0:0:0:0:0:0:1:sendtoken_register:email=XXXXX@XXXX 2018-11-04 17:03:23,354 INFO org.dspace.app.webui.servlet.RegisterServlet @ anonymous:session_id=DEE832A06F10D0D0D690F88303946255:ip_addr=0:0:0:0:0:0:0:1:error_emailing:email=XXXXX@XXXX javax.mail.SendFailedException: Send failure (javax.mail.AuthenticationFailedException: 535 Invalid User or Password [smtp-31.iol.local; LIB_300] ) at javax.mail.Transport.send(Transport.java:163) at javax.mail.Transport.send(Transport.java:48) at org.dspace.core.Email.send(Email.java:439) at org.dspace.eperson.AccountManager.sendEmail(AccountManager.java:262) at org.dspace.eperson.AccountManager.sendInfo(AccountManager.java:222) at org.dspace.eperson.AccountManager.sendRegistrationInfo(AccountManager.java:67) at org.dspace.app.webui.servlet.RegisterServlet.processEnterEmail(RegisterServlet.java:260) at org.dspace.app.webui.servlet.RegisterServlet.doDSPost(RegisterServlet.java:172) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet.java:115) at org.dspace.app.webui.servlet.DSpaceServlet.doPost(DSpaceServlet.java:73) at javax.servlet.http.HttpServlet.service(HttpServlet.java:660) at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.dspace.utils.servlet.DSpaceWebappServletFilter.doFilter(DSpaceWebappServletFilter.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:770) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: javax.mail.AuthenticationFailedException: 535 Invalid User or Password [smtp-31.iol.local; LIB_300] at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:823) at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:756) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:673) at javax.mail.Service.connect(Service.java:274) at javax.mail.Service.connect(Service.java:91) at javax.mail.Service.connect(Service.java:76) at javax.mail.Transport.send(Transport.java:94) ... 36 more 2018-11-04 17:03:23,366 WARN org.dspace.core.NewsManager @ news_read: \dspace\config\news-footer.html (Impossibile trovare il file specificato) In these log statements I have replaced the email address of new user with XXXXX@XXXX. I have checked the config file about email setting to see if I forgot to write email address in some voices but it seems correct. I set all these statement: -mail.server -mail.server.username -mail.server.password -mail.server.port -mail.from.address -feedback.recipient -mail.admin -alert.recipient -registration.notify -mail.server.fixedRecipient for all these voices (with the exception of mail.server, username, password and port) I set the email address of the administrator user. Where do I wrong? Thanks all Andrea -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/<https://urlsand.esvalabs.com/?u=https%3A%2F%2Fduraspace.org%2Fabout%2Fpolicies%2Fcode-of-conduct%2F&e=3bf0957c&h=14cbfefd&f=n&p=y> --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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