Thank you Mark, Yes I looked at the helpdesk option, and initially dismissed it as not meeting our requirements. But thinking on this further it actually may be an option.
Thank you also for the example for directing the emails to the collections editor, this is very helpful. kind regards Marc On Wednesday, June 26, 2019 at 3:03:14 PM UTC+1, Mark H. Wood wrote: > > On Wed, Jun 26, 2019 at 05:44:28AM -0700, Marc wrote: > > When a user uses the Request a Copy function it seems to send the email > to > > the email address of the person that submitted the item originally. I am > > assumming that this is the eperson reference in the item table > > (dspace5.public.item.submitter_id). But there does not seem to be any > > interface (admin or otherwise) to change this. Is it possible to use a > > different email address, perhaps one held against the item or even the > > collection the item belongs to? > > They can *all* be sent to a single "helpdesk" address. See: > > > https://wiki.duraspace.org/display/DSDOC6x/Request+a+Copy#RequestaCopy-Configurationparameters > > > You may be interested in the patch at: > > https://github.com/DSpace/DSpace/pull/2115 > > which provides a way to direct these emails to the collection's > editors, and which may serve as an example if you wish to write your > own RequestItemSubmitterStrategy. > > -- > Mark H. Wood > Lead Technology Analyst > > University Library > Indiana University - Purdue University Indianapolis > 755 W. Michigan Street > Indianapolis, IN 46202 > 317-274-0749 > www.ulib.iupui.edu > -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/f2a80f80-25fa-42ed-a7cc-666d32982f05%40googlegroups.com.
