Dear Mark, I have seen all the logs but the cause of the problem is not clear. The system now give this error: Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. This is the cocoon.log 2019-07-29 09:09:41,843 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/9/handle/10556/2949?pipelinehash=4400125204872469117_T-Navigation-2179865478699912566_T-ItemViewer-983520235286152229 2019-07-29 09:09:43,523 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache HIT for PK_G-aspect-cocoon://DRI/8/handle/10556/2949?pipelinehash=-4626015561481666846_T-Navigation-5728138339744327642 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache HIT for PK_G-aspect-cocoon://DRI/7/handle/10556/2949?pipelinehash=4118340052035854956_T-Navigation-5728138339744327642 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/6/handle/10556/2949_T-SystemwideAlerts-1_T-Navigation--5367372201529954577 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/5/handle/10556/2949_T-Navigation--5255526706584267476 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/4/handle/10556/2949 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/3/handle/10556/2949 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/2/handle/10556/2949 2019-07-29 09:09:43,525 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/1/handle/10556/2949 2019-07-29 09:09:43,528 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-file-cocoon://DRI/handle/10556/2949_T-xslt-file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/themes/Mirage2/xsl/preprocess.xsl_T-IncludePageMeta--2183294294163301955_T-xslt-file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/themes/Mirage2/xsl/theme.xsl_T-i18n-context://i18n/?it___T-strip-namespaces-1_S-html-no-doctype-;encoding=UTF-8;indent=yes 2019-07-29 09:09:43,714 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache HIT for PK_R-ThemeResourceReader-file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/themes/Mirage2/scripts-dist.xml 2019-07-29 09:09:43,716 WARN cocoon.access - org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe 2019-07-29 09:09:43,716 INFO cocoon.access - 'handle/10556/2949' Processed by Apache Cocoon in 2.7382834 minutes. 2019-07-29 09:09:45,528 INFO cocoon.access - 'bitstream/handle/10556/1015/tesi A. Marandino.pdf' Processed by Apache Cocoon in 239 milliseconds. 2019-07-29 09:09:54,217 INFO org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode - Redirecting to '/bitstream/handle/10556/1014/abstract in italiano e inglese D. Marra.pdf?sequence=2' at <map:redirect-to> - file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/sitemap.xmap:369:137 2019-07-29 09:09:54,218 INFO org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector - Redirecting to '/bitstream/handle/10556/1014/abstract in italiano e inglese D. Marra.pdf?sequence=2' 2019-07-29 09:09:54,218 INFO cocoon.access - 'bitstream/10556/1014/2/abstract in italiano e inglese D. Marra.pdf' Processed by Apache Cocoon in 1 milliseconds. 2019-07-29 09:10:16,829 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache HIT for PK_G-file-file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/aspects/protodocument.xml 2019-07-29 09:10:16,830 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache MISS for PK_G-aspect-cocoon://DRI/9/handle/10556/974?pipelinehash=4400125204872469117_T-Navigation--3826449426891179088_T-ItemViewer-4920697739924254990 2019-07-29 09:10:16,979 INFO org.apache.cocoon.caching.impl.CacheImpl - Caching new response for PK_G-aspect-cocoon://DRI/8/handle/10556/974?pipelinehash=726219467082772024_T-Navigation--7644061660383790846 2019-07-29 09:10:16,980 INFO org.apache.cocoon.caching.impl.CacheImpl - Caching new response for PK_G-aspect-cocoon://DRI/7/handle/10556/974?pipelinehash=-7886039018503951890_T-Navigation--7644061660383790846 2019-07-29 09:10:16,988 INFO cocoon.access - 'handle/10556/974' Processed by Apache Cocoon in 187 milliseconds. 2019-07-29 09:10:38,391 INFO org.apache.cocoon.caching.impl.CacheImpl - Cache HIT for PK_R-ThemeResourceReader-file:///usr/local/src/apache-tomcat-9.0.20/webapps/xmlui/themes/Mirage2/scripts-dist.xml 2019-07-29 09:10:38,394 WARN cocoon.access - org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe 2019-07-29 09:10:38,394 INFO cocoon.access - 'handle/10556/2949' Processed by Apache Cocoon in 2.8829834 minutes. This the dspace.log 2019-07-29 09:27:50,178 INFO org.dspace.statistics.SolrLoggerServiceImpl @ Failed DNS Lookup for IP:172.16.7.4 2019-07-29 09:27:50,178 ERROR org.dspace.statistics.SolrLoggerServiceImpl @ Unable to get location of request: The address 172.16.7.4 is not in the database. This error happen only on the xmlui (mirage2 theme) if i try to see the same item on the jspui there is no problem. Do you have some suggestions? Thanks Best regards Massimiliano > If you see this message, and you *are* the server administrator, then > the first thing to do (as hinted in the last line) is to inspect the > logs around the time of the error. If the cause of the problem is not > clear from the logs, please post the relevant portions here. It is > better to provide too much context, than too little. > > -- > Mark H. Wood > Lead Technology Analyst > > University Library > Indiana University - Purdue University Indianapolis > 755 W. Michigan Street > Indianapolis, IN 46202 > 317-274-0749 > www.ulib.iupui.edu > -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/f51e341d-ae72-4ac5-b157-bcffce37b748%40googlegroups.com.