Hi Jake, I noticed that your repository have cover page generated upon download. I have this problem a long time ago when the pdf is either PDF/A compliant or it is a secured pdf where editing is not allowed. Since your repository is generating cover page on the fly, in a way it would like to edit the original pdf to insert the cover page. I don't know why it worked fine when you are logged in, so I might be wrong to assume that the pdf is secured or is PDF/A compliant.
Euler On Wednesday, May 13, 2020 at 6:34:37 AM UTC+8, jacob.cameron wrote: > > Hello Everyone, > > > > DSpace 6.3, java 8 251, Windows Server 2019. > > > > We have had several theses uploaded today and approved into our DSpace > instance. However, one of the documents throws an error when you try to > open it. But if you are logged in, it works fine. There are no special > authorizations on it. It’s setup for anonymous read access. Has anyone > ever come across anything like this before? > > > > https://opus.uleth.ca/handle/10133/5726 > > > > This is a first for me. I’ve tried deleting the object, I’ve re-added it, > I had the student resubmit their PDF. I checked the database to be sure > and it’s the same as anything else submitted. But it always fails to open > again if we are not logged in. Any thoughts would be appreciated? > > > > Thanks! > > > > Jake > > -- > > Jake Cameron, BCS(UNB) > > Systems Support Specialist III > > Information Systems and Technical Services University of Lethbridge Library > > Phone:(403)329-2756 > > This e-mail, including any and all attachments, is only for the use of the > intended recipient(s) and may contain information that is confidential or > privileged. If you are not the intended recipient, you are advised that any > dissemination, copying or other use of this e-mail is prohibited. Please > notify the sender of the error in communication by return e-mail and > destroy all copies of this e-mail. Thank you. > > > -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/1050e849-7897-4969-bbbd-406b85d4e979%40googlegroups.com.
