hi Jose,
I have both set to True in the dspace.cfg file. It only happens on one 
record which uploaded with *.pptx  files. The rest are display correctly in 
the Browse list and simple item view.
any suggestion?
thanks
-Peter

On Thursday, October 29, 2020 at 8:36:41 PM UTC-5 [email protected] wrote:

> This is a configuration parameter.  Make sure this is set to true in 
> dspace.cfg
>
> webui.browse.thumbnail.show = true
>
> You can also control whether the thumbnail shows up on the item view page:
>
> webui.item.thumbnail.show = true
>
> -Jose
>
> On Thu, Oct 29, 2020 at 9:28 PM [email protected] <[email protected]> wrote:
>
>> hi all,
>> I'm running Dspace 6.3 and I have an item that  thumbnail is not showing 
>> in Browse list. However the thumbnail does appear correctly in Simple Item 
>> View.
>> thanks for your help.
>> -Peter
>>
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