On Tue, Nov 24, 2020 at 10:20:40PM +0000, Cameron, Jacob wrote:
> We've had the citation page generator turned on for a couple of years.  I 
> upgraded Tomcat and Java last week, but even before that, some documents 
> seemed to be corrupted when the citation page was added to the document.  If 
> I was logged in the document appeared, opened fine, etc..  However if I was 
> not logged in and I clicked the View/Open button, it opened to a blank page 
> and said there was a problem with the document.  If I downloaded it, it saved 
> a 0mb file, obviously corrupted.  However, I turned off the citation page 
> feature and everything works 100% for all the documents.  Any thoughts or 
> suggestions on what I could be doing wrong here?

Well, it sounds like a permissions problem of some sort, and one that
should not happen.  I would look in the DSpace logs around the times
of these failures to see if there are any clues.

-- 
Mark H. Wood
Lead Technology Analyst

University Library
Indiana University - Purdue University Indianapolis
755 W. Michigan Street
Indianapolis, IN 46202
317-274-0749
www.ulib.iupui.edu

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