Hello Tim, Amazing thing that is happening now, when I click on forgotten password and enter email address for admin user I receive email to reset password, after resetting it then it allows me to logon to web interface but when I logout and login it refuses to load pages, if I do forgotten password steps again I am able to login, the initial admin user when logged in has no option to create collection, only item and since it is fresh installation item cannot be created while there is no collection or even initial community, see attached screenshot logged in and no option to create community or collection.
Regards, Lewatle On Monday, 18 April 2022 at 16:08:57 UTC+2 Tim Donohue wrote: > Hi Lewatle, > > There doesn't seem to be anything in the backend logs related to that 405 > error. So, either the 405 is no longer occurring, or perhaps it was being > caused by Tomcat directly? (Check your Tomcat logs as well for ERROR lines > there). > > You should also check to be certain that, after you made the configuration > change, the error still a 405. Anytime you change the configuration it's > possible that the exact error may change. So, it's always possible that > the config change fixed the 405 but that you are hitting a different error. > > Again, see the troubleshooting guide for hints on locating errors in the > UI or in logs: > https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove) > > Good luck, > > Tim > ------------------------------ > *From:* [email protected] <[email protected]> on behalf > of Lewatle Johannes Phaladi <[email protected]> > *Sent:* Thursday, April 14, 2022 5:07 PM > > *To:* DSpace Technical Support <[email protected]> > *Subject:* Re: [dspace-tech] Re: DSpace 7.2 unable to login on frontend > > Hello Tim, > > Much appreciated for help, I have removed /home on front end link from > both local.cfg and dspace.cfg config files and restarted tomcat, after that > I tried to login again from web interface and the page moved and tried to > login but it remained with blank page loading without completion, I have > attached dspace backend log file for additional details. > > server url is placed as follows in config files : > dspace.server.url = https://wiredspace-dev.wits.ac.za/server > > Regards, > Lewatle > > On Tuesday, 12 April 2022 at 16:15:55 UTC+2 Tim Donohue wrote: > > Hi Lewatle, > > Screenshots don't really help much to debug errors in DSpace 7. It's much > more useful to find the underlying error message text reported by either > the UI or *in the backend logs*. See our Troubleshooting guide for > information on finding the underlying error message: > > > https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove) > > In the screenshots you shared, the only one that gives a "clue" is the one > that shows the red "POST" command returning a 405 response. > > However, the *reason* why it returns that error is unclear because you > haven't looked at the backend logs to see if any errors were reported > there. A 405 error means that your REST API said that a POST request is > "invalid"...but the reason may only be found in the backend logs. > > As a sidenote, your "dspace.ui.url" should NOT include "/home". Remove > that subpath, as that also may cause issues (and it might even cause that > 405 error, not sure). "dspace.ui.url" should be the base URL of your > site...and "/home" is not the base URL, instead that would be the URL of > your site's homepage. > > Good luck & let us know on this list what you find. > > Tim > ------------------------------ > *From:* [email protected] <[email protected]> on behalf > of Lewatle Johannes Phaladi <[email protected]> > *Sent:* Tuesday, April 12, 2022 8:51 AM > *To:* DSpace Technical Support <[email protected]> > *Subject:* [dspace-tech] Re: DSpace 7.2 unable to login on frontend > > Good Day, > > please receive attached screenshots indicating config changes on both > local.cfg and dspace.cfg files also the web interface results when trying > to register user. > > in tomcat I have published backend using symbolic link, see results on > attached file, hope that can give indication of where error comes from > > Regards, > Lewatle > > On Tuesday, 12 April 2022 at 08:18:52 UTC+2 Lewatle Johannes Phaladi wrote: > > Thanks a lot Darryl, I am rechecking the config files as you have > indicated. > > Regards, > Lewatle > > On Monday, 11 April 2022 at 22:36:08 UTC+2 [email protected] wrote: > > In that last screenshot it looks like you're mixing HTTP and HTTPS URLs. > I'd double check the config.*.yml files for frontend and the local.cfg on > the backend, to ensure everything is matching up. > > - Darryl > > > > On Monday, April 11, 2022 at 12:06:44 PM UTC-6 [email protected] wrote: > > Dear DSpace Colleagues, > > I have installed DSpace 7.2 and created initial admin user from 7.2 > backend and when I try to logon to frontend it loads endlessly, please see > attached screenshots. > > Regards, > Lewatle > > -- > All messages to this mailing list should adhere to the Code of Conduct: > https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx > --- > You received this message because you are subscribed to the Google Groups > "DSpace Technical Support" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/dspace-tech/112ef21b-677b-4f9a-8e9c-51134411ea00n%40googlegroups.com > > <https://groups.google.com/d/msgid/dspace-tech/112ef21b-677b-4f9a-8e9c-51134411ea00n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > -- > All messages to this mailing list should adhere to the Code of Conduct: > https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx > --- > You received this message because you are subscribed to the Google Groups > "DSpace Technical Support" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/dspace-tech/5f012412-6e3b-4f2b-9938-fb7934ad02can%40googlegroups.com > > <https://groups.google.com/d/msgid/dspace-tech/5f012412-6e3b-4f2b-9938-fb7934ad02can%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/f0ab6e2f-9f45-4754-a580-abb32a12b03en%40googlegroups.com.
