Hi. 

I follow your instructions checking browser developer options this request 
has opened for 2-3 minutes.

/server/api/workflow/workflowitems?projection=full

I checked  tomcat access log and I haven't found nothing strange. In 
dspace.log I analyzed the log when it took a long time and discovered that 
the next error was with the mail server when sending. The test server 
smtp.example.com was responding to ping. I have changed the mail server in 
local.cfg to a dummy one on the test server.

I'm commenting on it in case it happens to someone else and it's something 
that doesn't depend on dspace or us.

Many Thanks.

El miércoles, 30 de noviembre de 2022 a las 21:44:52 UTC+1, Tim Donohue 
escribió:

> Hi,
>
> I'd recommend following our troubleshooting guide and checking for error 
> messages in either the frontend or backend.  It's likely that some sort of 
> error or warning is occurring...or maybe the frontend is having difficulty 
> communicating with the backend.  Hopefully the troubleshooting guide will 
> help walk you through the debug steps to see if you can find more clues: 
>
> https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error
>
> Tim
> ------------------------------
> *From:* [email protected] <[email protected]> on behalf 
> of Vicente Zapatero Martin <[email protected]>
> *Sent:* Wednesday, November 30, 2022 3:24 AM
> *To:* DSpace Technical Support <[email protected]>
> *Subject:* [dspace-tech] Deposit files 7.4 for a long time 
>  
> I've installed Dspace 7.4 backend and front end in the same linux server. 
> I've created some collections.
>
> When I deposit one file there is no error but it takes long time. I've 
> been watching backend logs while deposit file with DEBUG detail option I 
> have no error but I don't find nothing special. I've been watching 'top' 
> linux command and I don't find nothing special. It's so quiet.
>
> Deposit process takes 2-3 minutes aprrox with no error. Any idea?
>
> -- 
> All messages to this mailing list should adhere to the Code of Conduct: 
> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
> --- 
> You received this message because you are subscribed to the Google Groups 
> "DSpace Technical Support" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to [email protected].
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/dspace-tech/803674ac-93c6-4ca3-adc5-fdc5013b3236n%40googlegroups.com
>  
> <https://groups.google.com/d/msgid/dspace-tech/803674ac-93c6-4ca3-adc5-fdc5013b3236n%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>

-- 
All messages to this mailing list should adhere to the Code of Conduct: 
https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
--- 
You received this message because you are subscribed to the Google Groups 
"DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/d/msgid/dspace-tech/d11b55e2-7abf-4cb2-958a-23699396b74en%40googlegroups.com.

Reply via email to