Could you please recommend a support channels that's dedicated to Ubuntu? With respect, Zbitnieva Maiia.
пʼятниця, 9 червня 2023 р. о 21:29:37 UTC+3 darryl....@usask.ca пише: > > I hate to be "that guy", but this seems pretty clearly a networking issue > with Ubuntu, and nothing related to DSpace. I think the question is > probably best asked elsewhere, and not just because it isn't related to > DSpace, but because you'll likely get more and better responses from a > support channel that's dedicated to Ubuntu. > > - Darryl > > > On Friday, June 9, 2023 at 5:28:43 AM UTC-6 Maya Zbitneva wrote: > >> >> Letter from Daan Lesing: >> >> >Hi there, >> >> >Enter via the command line with your username and password. >> >> >Then check the following files if they are correct: >> >> >sudo vi /etc/hosts >> >This file holds your physical server name and IP address eg. >> >192.168.0.1 repository.com >> >> >sudo vi /etc/hostname >> >This file holds your physical server name eg. repository.com >> >> >Could you check that your network settings are correct? >> >> >sudo vi /etc/networks/interfaces >> >> >sudo vi /etc/resolv.conf >> >> Error 1: String “resolv.conf->../run/system/resolve/stub-resolv.conf” is >> colored by red color. >> Error 2: File “stub-resolv.conf” does not exist. >> >> Question 1: Should I restore “stub-resolv.conf” and symbolic link >> “resolv.conf->../run/system/resolve/stub-resolv.conf”? >> >> >make sure that your DNS and gateway configurations are correct. >> >> >Also check that systemd-resolved.service is started - sudo systemctl >> status systemd->resolved.service >> >> Error 3: Systemd-resolved.service loaded, but failed. >> >> sudo systemctl start system-resolved.service – failed. >> >> Result of “sudo systemctl start systemd-resolved.service”: >> [image: start_resolved.jpg] >> >> Result of “journalctl -xe”: >> [image: journal1.jpg] >> [image: journal2.jpg] >> >> Question 2: Should I make that systemd-resolved.service will be started >> that is to be active? >> >> >Hope this helps >> >> Letter from Mohammad S. AlMutairi: >> >> >> >To check the service errors it generated. >> >2) sudo journalctl -u systemd-resolved -p err >> >> Result of “sudo journalctl -u systemd-resolved -p err”: >> >> [image: FailedNetworkNameResolution.jpg] >> >> Question: How to correct error “Failed to start network name resolution”? >> >> With respect, >> Maiia, >> Academia. >> середа, 7 червня 2023 р. о 22:14:54 UTC+3 Mohammad S. AlMutairi пише: >> >>> In addition to the previous message and after completing it. it's >>> possible the cause of the issue you have is the failing of the start of >>> Network Name Resolution so you need to further check why it's failing. You >>> can check the service log or the it's errors by running the following >>> comands. >>> >>> To check the service log. >>> 1) sudo journalctl -u systemd-resolved >>> >>> To check the service errors it generated. >>> 2) sudo journalctl -u systemd-resolved -p err >>> >>> To override it temporarily. >>> 3) cp /etc/resolv.conf /etc/resolv.conf-orig && echo "nameserver >>> 8.8.8.8" > /etc/resolv.conf >>> >>> Update & Upgrade your server. >>> 4) sudo apt update -y && sudo apt upgrade -y && sudo shutdown -r now >>> >>> Hope it helps & Good luck >>> >>> Mo. >>> >>> [image: terminal2.jpg] >>> On Wednesday, June 7, 2023 at 9:22:39 PM UTC+3 Mohammad S. AlMutairi >>> wrote: >>> >>>> It's an OS issue and for sure it's fixable but without more in-depth >>>> details I'm shooting in the dark. Trying to help. Try the steps you see >>>> below in the sequence you see it: >>>> >>>> 1) sudo truncate -s 0 >>>> /var/lib/ubuntu-release-upgrader/release-upgrade-available >>>> 2) sudo dpkg-reconfigure dash >>>> ** make sure to choose no when prompted if you want to (Use dash as the >>>> default system shell). >>>> 3) ping changelogs.ubuntu.com (make sure if it's resolvable.). If for >>>> any reason it can't be resolved double check your DNS settings in >>>> /etc/resolv.conf. You can use google public dns server 8.8.8.8 temporarily. >>>> 4) sudo shutdown -r now >>>> 5) apt update -y && apt upgrade -y && shutdown -r now >>>> 6) You have to upgrade your server to a newer version. You need to. >>>> >>>> Hope it helps. >>>> >>>> Mo. >>>> On Wednesday, June 7, 2023 at 10:23:10 AM UTC+3 Maya Zbitneva wrote: >>>> >>>>> I have Ubuntu 18 LTS and Dspace 6 on another computer which is >>>>> temporary web server and not real web server. And I have not any such >>>>> problem which I described above. >>>>> >>>>> вівторок, 6 червня 2023 р. о 18:58:23 UTC+3 Mohammad S. AlMutairi пише: >>>>> >>>>>> Ubuntu 18.04 LTS reached end of life 6 days ago so I think that >>>>>> what's causing the issues you are facing. Definitely you need to upgrade >>>>>> to >>>>>> a newer Ubuntu version that still supported or as another option you can >>>>>> buy an extended commercial support for the 18.04 version you have to >>>>>> keep >>>>>> using it for a while but still the right decision is to upgrade both the >>>>>> OS >>>>>> and dspae since dspace 6.x will reach end of life too in less than a >>>>>> month >>>>>> from now. >>>>>> >>>>>> Mo. >>>>>> >>>>>> On Tuesday, June 6, 2023 at 10:28:05 AM UTC+3 Maya Zbitneva wrote: >>>>>> >>>>>>> It is not problem with Internet/network, because My Academy Dspace 6 >>>>>>> repository has access to Internet, that is I can make access to it >>>>>>> through >>>>>>> Internet from any computer. >>>>>>> >>>>>>> вівторок, 6 червня 2023 р. о 09:22:39 UTC+3 Sean Carte пише: >>>>>>> >>>>>>>> Looks like you're not connected to the network/internet. >>>>>>>> >>>>>>>> Sean >>>>>>>> >>>>>>>> On Mon, 05 Jun 2023, 14:37 Maya Zbitneva, <may...@gmail.com> wrote: >>>>>>>> >>>>>>>>> After entering to tty2 my login, I have error in terminal tty2 "I >>>>>>>>> have no name!@repository": >>>>>>>>> [image: tty2.jpg] >>>>>>>>> >>>>>>>>> понедельник, 5 июня 2023 г. в 14:59:33 UTC+3, Maya Zbitneva: >>>>>>>>> >>>>>>>>>> Good day! >>>>>>>>>> >>>>>>>>>> Help me please to solve the following problem: >>>>>>>>>> >>>>>>>>>> I am administrator of Academy Dspace 6 repository. I have http, >>>>>>>>>> not https. I have Ubuntu 18. Everything was Ok with my repository. >>>>>>>>>> But now >>>>>>>>>> I have the following problem: >>>>>>>>>> >>>>>>>>>> My graphical environment Gnome of my Ubuntu systems can start, >>>>>>>>>> but I do not see login page. Gnome stuck. The last image which I Saw >>>>>>>>>> is the >>>>>>>>>> following: >>>>>>>>>> >>>>>>>>>> [image: gnome.jpg] >>>>>>>>>> >>>>>>>>>> I can press ctrl+C, and saw the following text: >>>>>>>>>> >>>>>>>>>> [image: terminal1.jpg] >>>>>>>>>> >>>>>>>>>> [image: terminal2.jpg] >>>>>>>>>> >>>>>>>>>> I do not know how to enter to graphical environment of my Ubuntu. >>>>>>>>>> I can press Alt+F2 and enter to tty2. >>>>>>>>>> >>>>>>>>>> With respect, >>>>>>>>>> Maiia, >>>>>>>>>> Academy. >>>>>>>>>> >>>>>>>>> -- >>>>>>>>> All messages to this mailing list should adhere to the Code of >>>>>>>>> Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx >>>>>>>>> --- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "DSpace Technical Support" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to dspace-tech...@googlegroups.com. >>>>>>>>> To view this discussion on the web visit >>>>>>>>> https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com >>>>>>>>> >>>>>>>>> <https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>> . >>>>>>>>> >>>>>>>> -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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