Hi, I'm having trouble understanding the behavior you are mentioning. On my end, the https://demo7.dspace.org demo site works perfectly OK. I'm not seeing any issues. Maybe there some sort of firewall or proxy on your end that is blocking your ability to download the Javascript app (The DSpace 7 User Interface is a Javascript application, and if that cannot download to your browser, then it obviously won't run properly.)
I'd recommend using our Troubleshooting Guide to look at the responses that come back when you try to access the User Interface: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove) You might start with trying to see what errors occur when you try to access https://demo7.dspace.org -- as that site is known to be working properly. It's possible that the errors you see there could indicate what issue is occurring on your end (again, it almost sounds like a firewall or proxy issue of some sort). You also should see if there's errors which are thrown by the *backend* (look for requests in your DevTools "Network" tab which specifically try to access the DSpace backend). It's very possible you also have a misconfiguration and the frontend is not able to communicate with the backend... this usually results in one of the common installation issues listed at https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues Tim On Monday, July 10, 2023 at 12:49:05 AM UTC-5 [email protected] wrote: > Dear Team, > > In addition to the above, is that even *demo7.dspace.org > <http://demo7.dspace.org>* and *HAL Browser* as well behave the same way > as my dspace site; by saying this I get to the home page and some > javascript links don't work! > > On Sunday, July 9, 2023 at 4:35:15 PM UTC+2 Thierry RUGWIZANGOGA wrote: > >> Dear Team, >> >> Please help and assist to end my nightmare; >> >> Some of the Users (mostly those joined on the domain) are not able to >> browse well using any of the browsers (Chrome,Mozilla, Edge, Opera) for >> both our dspace site or demo7.dspace.org. >> >> Once Logged in, some features seem freezing like Sidebar (and some menus >> from the freeze sidebar are freezing but others responding), >> >> Below are some additional information; >> >> Dspace error from Development tools (Console) on the Login Page : >> >> ERROR TypeError: Cannot read properties of undefined (reading >> 'responseMsToLive') >> at F (main.054635cb0bcac233.js:1:225190) >> at main.054635cb0bcac233.js:1:228465 >> at main.054635cb0bcac233.js:1:2353260 >> at a._next (main.054635cb0bcac233.js:1:2349127) >> at a.next (main.054635cb0bcac233.js:1:2337903) >> at f.subscribe.E (main.054635cb0bcac233.js:1:2358299) >> at a._next (main.054635cb0bcac233.js:1:2349127) >> at a.next (main.054635cb0bcac233.js:1:2337903) >> at main.054635cb0bcac233.js:1:2353253 >> at a._next (main.054635cb0bcac233.js:1:2349127) >> Vu @ main.054635cb0bcac233.js:1 >> >> Once Logged in I get the below error from the dev tools in Console also >> note that I have replaced the actual IP address with the "server_ip" >> >> main.054635cb0bcac233.js:1 Environment extended with app config >> main.054635cb0bcac233.js:1 ERROR Error {stack: 'Error\n at >> http://server_ip:4000/main.054635c…16.3.125:4000/main.054635cb0bcac233.js:1:2349295)', >> >> name: 'EmptyError', message: 'no elements in sequence'}message: "no >> elements in sequence"name: "EmptyError"stack: "Error\n at >> http://server_ip:4000/main.054635cb0bcac233.js:1:2363764\n at new >> <anonymous> (http://server_ip:4000/main.054635cb0bcac233.js:1:2362771)\n >> at http://server_ip:4000/main.054635cb0bcac233.js:1:2352689\n at >> http://server_ip:4000/main.054635cb0bcac233.js:1:2358775\n at >> a._complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2349295)\n >> at a.complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2338080)\n >> at a._complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2338317)\n >> at a.complete (http://server_ip:4000/main.054635cb0bcac233.js:1:2338080)\n >> at f.subscribe.E ( >> http://server_ip:4000/main.054635cb0bcac233.js:1:2358371)\n at >> a._complete >> (http://server_ip:4000/main.054635cb0bcac233.js:1:2349295)"[[Prototype]]: >> Errorconstructor: ƒ ()[[Prototype]]: Object >> Vu @ main.054635cb0bcac233.js:1 >> handleError @ main.054635cb0bcac233.js:1 >> (anonymous) @ main.054635cb0bcac233.js:1 >> invoke @ polyfills.80b2e5e5d85ef4ee.js:1 >> onInvoke @ main.054635cb0bcac233.js:1 >> invoke @ polyfills.80b2e5e5d85ef4ee.js:1 >> run @ polyfills.80b2e5e5d85ef4ee.js:1 >> (anonymous) @ polyfills.80b2e5e5d85ef4ee.js:1 >> invokeTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> onInvokeTask @ main.054635cb0bcac233.js:1 >> invokeTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> runTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> Q @ polyfills.80b2e5e5d85ef4ee.js:1 >> Promise.then (async) >> mt @ polyfills.80b2e5e5d85ef4ee.js:1 >> rt @ polyfills.80b2e5e5d85ef4ee.js:1 >> scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> onScheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> scheduleTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> scheduleMicroTask @ polyfills.80b2e5e5d85ef4ee.js:1 >> nr @ polyfills.80b2e5e5d85ef4ee.js:1 >> tr @ polyfills.80b2e5e5d85ef4ee.js:1 >> (anonymous) @ polyfills.80b2e5e5d85ef4ee.js:1 >> r @ runtime.166a14e1d4745e6f.js:1 >> (anonymous) @ 3706.97e830a0e94e334e.js:1 >> >> -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/76edeb35-8a67-486f-aa2c-93931f52a48fn%40googlegroups.com.
