Hi,

This is confusing to me because a 500 error from OAI-PMH *should* result in 
something in the logs.  Nothing in what you've shared though seems to match 
up with that error.  It's almost like the error is being logged somewhere 
else.

You could look at our troubleshooting guide to see if any of the other 
troubleshooting tips help uncover what the problem 
is: 
https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)
  
 It's very difficult to say for certain until you can find the error behind 
the 500 Internal Server Error (as that's a very generic error that can be 
caused by many different issues).

You also may want to check the permissions on your filesystem directories.  
I have seen scenarios where the Tomcat user isn't able to *write* to the 
DSpace logs... in which case nothing gets logged.  I'm not sure this is 
your scenario though as it looks like you are getting some logs.

Tim

On Wednesday, August 2, 2023 at 5:32:24 AM UTC-5 [email protected] wrote:

> Hi team, I installed Dspace 7.2.1 on Ubuntu (aws) and the frontend and 
> backend is working fine, except the OAI server 
> (/server/oai/request?verb=Identify) isn't working. I just get the error 
> attached. I checked the Dspace troubleshooting guide and didn't find 
> anything there. Even the Dspace and tomcat logs don't say anything about 
> the error. Would anyone have a clue about it? Thank you!
>
>
> [image: Screenshot 2023-08-02 143203.png]
>

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