Bug report filed:https://github.com/DSpace/DSpace/issues/9434
Amy Ball Wicklund Pronouns: She/Her (learn more<https://pronouns.colostate.edu/>) Developer and Application Administrator Library Technology Services Colorado State University Libraries 970.491.8780 [cid:d2d6b3f6-0dbe-4351-9044-58ce3afd8359] ________________________________ From: [email protected] <[email protected]> on behalf of Ball Wicklund,Amy <[email protected]> Sent: Monday, March 25, 2024 7:36 PM To: DSpace Technical Support <[email protected]> Subject: Re: [dspace-tech] Re: Item Counters for Communities and Collections not working well ** Caution: EXTERNAL Sender ** Update: restarting Tomcat updates the item counts to the correct number. Amy Ball Wicklund Pronouns: She/Her (learn more<https://pronouns.colostate.edu/>) Developer and Application Administrator Library Technology Services Colorado State University Libraries 970.491.8780 [cid:8fda142a-2214-4eca-90f6-54f38fcc9fd3] ________________________________ From: [email protected] <[email protected]> on behalf of Amy Ball Wicklund <[email protected]> Sent: Monday, March 25, 2024 5:47 PM To: DSpace Technical Support <[email protected]> Subject: Re: [dspace-tech] Re: Item Counters for Communities and Collections not working well ** Caution: EXTERNAL Sender ** Forgot to add that disabling the cache (setting `webui.strengths.cache=false`) results in "Error fetching collection" and "error.top-level-communities". No communities or collections will load. >From the console & error logs: java.lang.NullPointerException: Cannot invoke >"org.dspace.core.DBConnection.getSession()" because the return value of >"org.dspace.core.Context.getDBConnection()" is null at org.dspace.core.AbstractHibernateDAO.getHibernateSession(AbstractHibernateDAO.java:59) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.core.AbstractHibernateDAO.createQuery(AbstractHibernateDAO.java:137) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.content.dao.impl.ItemDAOImpl.countItems(ItemDAOImpl.java:395) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.content.ItemServiceImpl.countItems(ItemServiceImpl.java:1589) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.browse.ItemCounter.getCount(ItemCounter.java:131) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.content.CommunityServiceImpl.countArchivedItems(CommunityServiceImpl.java:723) ~[dspace-api-7.6.1.jar:7.6.1] at org.dspace.content.Community.countArchivedItems(Community.java:275) ~[dspace-api-7.6.1.jar:7.6.1] ... (etc) " On Monday, March 25, 2024 at 3:21:00 PM UTC-7 Amy Ball Wicklund wrote: We are seeing the same problematic behavior in our production installation. Incorrect inaccurate item counts, even on publicly accessible collections & items, even days after the most recent submission. On Saturday, March 9, 2024 at 1:51:04 AM UTC-8 Caty wrote: Hi, The item counter for collection https://demo.dspace.org/collections/48d86c8d-4a35-4c79-b7b7-26a41995cc1a (READ/DEFAULT_ITEM_READ/DEFAULT_BITSTREAM_READ) with 2 items is stiil 1 : DDD <https://demo.dspace.org/collections/48d86c8d-4a35-4c79-b7b7-26a41995cc1a> (1) , although the second item has been submitted on the 5th of March, 4 days ago. Best regards, Caty -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to a topic in the Google Groups "DSpace Technical Support" group. 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To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/DM6PR07MB708450C0BC0AEC74B8C473AEDA352%40DM6PR07MB7084.namprd07.prod.outlook.com<https://groups.google.com/d/msgid/dspace-tech/DM6PR07MB708450C0BC0AEC74B8C473AEDA352%40DM6PR07MB7084.namprd07.prod.outlook.com?utm_medium=email&utm_source=footer>. -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/DM6PR07MB708451637F9A723506405C02DA352%40DM6PR07MB7084.namprd07.prod.outlook.com.
