Hi, You should follow the Troubleshooting guide to look for the underlying, detailed error message. Usually this will appear either in your browser's DevTools Console, or in the backend logs. https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.xor8.x
If you've just installed DSpace, it's possible you'll find one of these Common Installation Issues listed at the bottom of the Install Guide. These are usually the result of a misconfiguration. https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues Tim On Monday, July 22, 2024 at 4:13:05 AM UTC-5 [email protected] wrote: > On Thursday 18 July 2024 at 10:28:18 UTC+2 Sarfaraz Mohamed wrote: > >> Hi >> >> Hi, I am using dspace 7.6 on ubuntu and recently started getting the >> following error and cant login, even though username and password is >> correct on GUI : Not authenticated >> >> Logs: >> >> 2024-07-18 08:15:59,105 INFO unknown unknown >> org.dspace.authenticate.PasswordAuthentication @ >> anonymous::authenticate:attempting password auth of user=xxx@xxx >> 2024-07-18 08:15:59,107 INFO unknown unknown >> org.dspace.authenticate.PasswordAuthentication @ >> xxx@xxx::authenticate:type=PasswordAuthentication >> 2024-07-18 08:15:59,108 INFO unknown unknown >> org.dspace.eperson.EPersonServiceImpl @ >> xxx@xxx::update_eperson:eperson_id=dxxxx-fd20-4330-xxxxx >> 2024-07-18 08:15:59,108 INFO unknown unknown >> org.dspace.app.rest.security.EPersonRestAuthenticationProvider @ >> xxx@xxx::login:type=explicit >> >> Any help would be appreciated. >> >> Thank you >> > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/286615f3-d8fe-4723-a2a2-86c5820c371bn%40googlegroups.com.
