Hello there,

When a new uer is registrated in dspace (in our case either via Shibboleth 
or via Administration), dspace sends an automatic notification to the 
configured administration email. In our case the mail is sent from 
[email protected] (system sender address for automatic 
mails) to [email protected] (public address for contact with our 
administrators)

The notification contains an automatic "reply-to" information which 
contains the email of the newly registered user. This is a problem for us, 
because we use a ticket system for hohpublica@... which uses an AutoReply 
for new tickets. This means:
1. noreply-hohpublica sends a notification to hohpublica = to the ticket 
system
2. The ticket system creates a new ticket
3. The ticket system sends an automatic mail back with the content "we 
received your ticket etc."
4. In this case the ticket system sends the AutoReply back to the users 
email which is defined in "reply-to" BUT should NOT AT ALL be involved in 
this particular communication between dspace and the ticket system, because 
this notification is meant to be read by our ADMINISTRATORS first and 
foremost.

Now the question: How do I configure dspace to DELETE the "reply-to" user 
information from the automatic notification?

Thank you and kind regards
Matthias

-- 
All messages to this mailing list should adhere to the Code of Conduct: 
https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
--- 
You received this message because you are subscribed to the Google Groups 
"DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/d/msgid/dspace-tech/72251b2e-483e-41df-938e-d83ef7e91a59n%40googlegroups.com.

Reply via email to