Hi everyone,
I need assistance with an issue in DSpace 7.6.2 where the requested file(s)
are not being attached to the email users receive after the Help Desk
approves a “Request a Copy”
*Below is a sample of the email being sent (note that the attachment is
missing):*
*-----------------------------*
Your request for a copy of the file(s) from the below document has been
approved by Help Desk. You may find the requested file(s) attached.
Harnessing the Potential of Nigeria’s Herbal Medicines: the Role of
Government Agencies and Standardisation
https://repository.nipsskuru.gov.ng/handle/123456789/530
------------------------------------------------
My challenge: *"files are not being attached"*
Has anyone encountered a similar issue or can suggest where I should look
to resolve this (e.g., mail configuration, request copy workflow, or
permissions)?
Thank you for your support.
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