Hi Aroldo,

I'd recommend following our Troubleshooting Guide 
<https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error> to look for 
underlying errors when you see those error pages.   It looks like you began 
that process (based on your screenshots as you discovered a hidden 403 
Forbidden error in the UI).  But, I'd also recommend looking at the backend 
logs to see if there's an error occurring at that level.

Generally speaking a 403 error means that you are being told you don't have 
permissions to access that endpoint.  In this case, it's very strange that 
the REST API is returning a 403 on the root endpoint (`/server/api`).  It 
could be that checking the logs of DSpace may provide more clues.  But, I'd 
also recommend checking the logs of Tomcat (if you have it installed 
separately) and your proxy server (often Apache or Nginx)... it's also 
possible that something is occurring at the level of the web server or 
proxy that is blocking your access to the REST API.

Overall, to me, at a glance, I'm not sure that this is a bug in DSpace. 
It's almost like something is occasionally blocking communication between 
the UI and the REST API.  But, I'm not sure what that could be, which is 
why I'd encourage you to look for more errors in your logs.

Hopefully if someone else has seen this before they will provide additional 
advice on this mailing list.

Tim

On Tuesday, February 3, 2026 at 1:20:24 PM UTC-6 [email protected] wrote:

> Hello everyone.
>
> We have just migrated our repository to version 9.2. The link is: 
> https://biblioteca.mpf.mp.br/repositorio
>
> There is a strange error when accessing some pages directly through the 
> link, for example:
> https://biblioteca.mpf.mp.br/repositorio/community-list
>
> [image: erro1.png]
>
> [image: erro2.png]
>
> If I access the repository's homepage and click on the Communities and 
> Collections link:
>
> [image: erro3.png]
>
> The page opens correctly:
>
> [image: erro4.png]
>
> But if I press F5 or reload the page, the error occurs again:
>
> [image: erro1.png]
>
>
> *We are using the default DSpace theme on our frontend, only changing some 
> pages to fit our layout.Does anyone have any idea what the cause of this 
> error is?*
>
> Aroldo
>

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