All,
We are running DSpace 9.2 with matomo enabled.

Users with ad blockers enabled (specifically uBlock, but possibly others)
prevent the downloading of matomo.js. In the java console you will see:

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

in terms of page views, searches, etc this is harmless except that the
event is not tracked in matomo.  However, for file downloads, the
application simply hangs on the download page;  the bitstream neither
displays in the browser nor downloads to disk.  Toggling uBlock off results
in a successful download.

Matomo users / developers: is this something you have encountered?  This
feature does not seem to be used on the demo site, so I cannot duplicate it
there.  Our workaround is to disable matomo on the backend, but this of
course means that NO downloads are tracked for any user.

Thoughts?
~~Bill

-- 
______________________________________
Bill Tantzen    University of Minnesota Libraries
612-626-9949 (U of M)  612-325-1777 (mobile)

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