Hello Rakhi!
ON that issue, it happens when your web server proxy is blocking the
uploads for nginx, add this














*location ^~ /server/ {        proxy_pass         http://127.0.0.1:8080
<http://127.0.0.1:8080>;        proxy_http_version 1.1;
client_max_body_size 512M;        proxy_set_header Host
 $host;        proxy_set_header X-Real-IP         $remote_addr;
proxy_set_header X-Forwarded-For   $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto https;        proxy_set_header
Connection        "";        proxy_buffering    off;
proxy_read_timeout 300;    }*

 In your backend proxy.
For Apache, use :

*# Enable required modules:*
*# a2enmod proxy proxy_http headers*

*<Location "/server/">*
* ProxyPass "http://127.0.0.1:8080/ <http://127.0.0.1:8080/>"*
* ProxyPassReverse "http://127.0.0.1:8080/ <http://127.0.0.1:8080/>"*

* # Allow large uploads (512 MB)*
* LimitRequestBody 536870912*

* # Forward original host*
* ProxyPreserveHost On*

* # Forward client IP information*
* RequestHeader set X-Real-IP "%{REMOTE_ADDR}s"*
* RequestHeader set X-Forwarded-For "%{REMOTE_ADDR}s"*
* RequestHeader set X-Forwarded-Proto "https"*

* # Disable proxy buffering equivalent*
* SetEnv proxy-sendcl 1*

* # Increase backend timeout*
* ProxyTimeout 300*
*</Location>*


Cheers,
Kevon

On Mon, Jun 22, 2026 at 10:02 PM Rakhi Dhibar <[email protected]>
wrote:

> Hello All Dspace Tech,
>
> I am facing a persistent issue with DSpace-CRIS 2025.02.00 where file
> uploads and item deposits are repeatedly failing during the submission
> process.
>
> Environment Details
>
> DSpace-CRIS Version: 2025.02.00
> Ubuntu Server
> PostgreSQL 16
> Tomcat 10
> Solr 9.10.0
> Angular UI running on port 4000
> Problem Description
> When submitting an item to a Publication collection, the submission form
> loads correctly and metadata can be entered. However:
>
> Uploading a file displays the error:
> "Upload failed"
> Clicking "Save" or "Deposit" displays:
> "There was an unexpected error when saving the item. Refresh the page and
> try again."
> The item metadata is partially stored in the database, but the item is
> never archived.
> Additional Information
>
> Tomcat starts successfully without visible errors.
> REST API returns HTTP 200.
> Solr cores are active.
> Metadata values are stored successfully.
> Submission fails during the final save/deposit stage.
> The UI repeatedly shows "Upload failed" and "Unexpected error when saving
> the item".
> Could anyone advise:
>
> What could cause items to be created but not assigned to an owning
> collection?
> Which logs should be enabled to capture the exact submission/deposit
> exception?
> Are there known issues in DSpace-CRIS 2025.02.00 related to Publication
> submission workflows or UploadStep processing?
> Any guidance would be greatly appreciated.
>
> Thank you.
>
> Best regards,
>
> Rakhi Dhibar
> Research Scholar, Library and Information Science
>
> Rabindra Bharati University, Kolkata-700050, West Bengal
>
>
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