Hi,

Can you take a look at your handle-plugin.log? For every handle resolution 
attempt you make, there should be (at least) two entries in the log:

2007-03-01 05:07:09,754 INFO  org.dspace.handle.HandlePlugin @ Called haveNA
2007-03-01 05:07:09,754 INFO  org.dspace.handle.HandlePlugin @ Called 
getRawHandleValues

Note that with multiple requests coming in, they may not be next to each 
other like this.

Obvious problems would include:

1) no getRawHandleValues - this would indicate that haveNA is reporting that 
it is not the naming authority for the registered prefix. As this is checked 
in the DSpace plugin code, it is using the 'handle.prefix' value from the 
dspace.cfg. Check that this is correct, and restart the handle server. We 
recently had two handle servers exhibiting this problem - when I checked the 
dspace.cfg, the prefix was configured correctly, and restarting the handle 
servers got it working again. It may have been that the config was incorrect 
at the time the servers were started, although maybe it just failed to read 
the value correctly - I would favour the first explanation, but it's 
impossible to confirm what really happened.

2) no log entries. This may just mean that you have logging turned off. 
Assuming logging is on, then you aren't receiving any handle requests - you 
need to start looking at network issues, such as:
a) is the IP address you've got configured assigned to the box and available 
for binding?
b) is any firewall configured to allow access to these ports / protocols?
c) if you are using NAT, has the public IP address or translation to 
internal address changed?

G

----- Original Message ----- 
From: "Steve Thomas" <[EMAIL PROTECTED]>
To: <dspace-tech@lists.sourceforge.net>
Sent: Thursday, March 01, 2007 3:31 AM
Subject: [Dspace-tech] Handle server stopped working


> Hi.
>
> Our handle server has inexplicably stopped working -- we now get handle 
> not
> found messages from hdl.handle.net.
>
> Since I haven't done anything to the config (I promise!) I'm at a loss as 
> to
> what to do next. Can anyone offer me some clues?
>
> Also, we're using the default port 2461 for server and hdl_tcp_config
> stanzas. handle.net suggested most sites use 8000, so can we change these
> ports to 8000 without conflicting with the hdl_http_config stanza?
>
> Our config.dct is as follows:
>
> {
> "hdl_http_config" = {
> "bind_address" = "129.127.78.3"
> "num_threads" = "15"
> "bind_port" = "8000"
> "backlog" = "5"
> "log_accesses" = "no"
> }
>
> "server_type" = "server"
> "hdl_udp_config" = {
> "bind_address" = "129.127.78.3"
> "num_threads" = "15"
> "bind_port" = "2641"
> "log_accesses" = "no"
> }
>
> "hdl_tcp_config" = {
> "bind_address" = "129.127.78.3"
> "num_threads" = "15"
> "bind_port" = "2641"
> "backlog" = "5"
> "log_accesses" = "no"
> }
>
> "no_udp_resolution" = "n"
> "interfaces" = (
> "hdl_udp"
> "hdl_tcp"
> "hdl_http"
> )
>
> "server_config" = {
> "server_admins" = (
> "300:0.NA/2440"
> )
>
> "replication_admins" = (
> "300:0.NA/2440"
> )
>
> "max_session_time" = "86400000"
> "this_server_id" = "1"
> "max_auth_time" = "60000"
> "backup_admins" = (
> "300:0.NA/2440"
> )
>
> "case_sensitive" = "no"
> "storage_type" = "CUSTOM"
> "storage_class" = "org.dspace.handle.HandlePlugin"
> }
>
> }
>
>
>
> Thanks!
> Steve
>
>
> Stephen Thomas,
> Senior Systems Analyst,
> University of Adelaide Library
> UNIVERSITY OF ADELAIDE SA 5005 AUSTRALIA
> Phone: +61 8 830 35190
> Fax: +61 8 830 34369
> Email: [EMAIL PROTECTED]
> URL: http://www.adelaide.edu.au/directory/stephen.thomas
> CRICOS Provider Number 00123M
>
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>


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