This is likely to be a cookies issue, because cookie handling and 
default behaviour are different between IE and firefox.

Likely test cases are where you already have cookies from the shibboleth 
service in your browser's cache.

Debugging the issue is likely to be easier / more consistent if you 
start every time with a new profile.

cheers
stuart

On 31/01/11 20:55, Lehtilä Tapani wrote:
> We've had a couple shibboleth authentication problems since we updated to 
> 1.6.2. At the same time the service was moved to another computer. That means 
> I can not be sure whether this is a problem of DSpace or only our shibboleth 
> authentication installation.
>
> Problem is, that sometimes I cannot log into DSpace with an account at some 
> specific computer/browser. For example at this moment my account work right 
> with Mozilla Firefox, but at the same computer login with Internet Explorer 
> has an answer: Authentication Failed.
>
> Part of dspace.log of that Internet Explorer trials:
> 2011-01-31 08:44:03,035 INFO  org.dspace.authenticate.ShibAuthentication @ 
> Shibboleth login started...
> 2011-01-31 08:44:03,035 INFO  org.dspace.authenticate.ShibAuthentication @ 
> RemoteUser identified as: null
> 2011-01-31 08:44:03,035 ERROR org.dspace.authenticate.ShibAuthentication @ No 
> email is given, you're denied access by Shib, please release email address
> 2011-01-31 08:44:03,035 INFO  org.dspace.authenticate.ShibAuthentication @ 
> Shibboleth login started...
> 2011-01-31 08:44:03,035 INFO  org.dspace.authenticate.ShibAuthentication @ 
> RemoteUser identified as: null
> 2011-01-31 08:44:03,035 ERROR org.dspace.authenticate.ShibAuthentication @ No 
> email is given, you're denied access by Shib, please release email address
> 201
> So the Shibboleth don't give the email address to DSpace.
>
> At earlier case couple of weeks ago I couldn't log in with this computer with 
> either browser, but when I tried with computer/browser combination which is 
> not in same Windows domain and which I haven't used earlier to log into 
> DSpace it worked well (with the same DSpace account).
> Restarting the shibboleth service helps but the problem has appeared again 
> after a few weeks.
>
> While this could be a problem of our organization's shibboleth service, I'm 
> asking if somebody has seen something like this and could this be a problem 
> of DSpace? To me it seems some kind on session problem.
>
> yours
> Tapani Lehtilä
>


-- 
Stuart Yeates
Library Technology Services http://www.victoria.ac.nz/library/


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