Andrea,

Great idea... I didn't know that test-email script existed!

Unfortunately, that causes me even more confusion as it successfully sent
the email and I successfully received it externally.

It honestly looks like the app is never even attempting to send the email
(nothing in the messages, maillog or dspace.log when I get that error in the
UI).

Justin




-----Original Message-----
From: Andrea Schweer [mailto:[email protected]] 
Sent: Monday, October 17, 2011 5:06 PM
To: [email protected]
Subject: Re: [Dspace-tech] Unable to send mail

Hi,

On 18/10/11 02:32, Justin A. Diana wrote:
> It's CentOS 5.6 Linux (64-bit) running Sendmail.  Unfortunately, when 
> I get this error in DSpace, there's nothing getting logged in the 
> sendmail /var/log/maillog.  It seems like there's an application error 
> that's occurring before it ever attempts to send.  This error message 
> appears regardless of the SMTP server that I use (I've tried with 
> several external relays as well).

The error message in your log doesn't actually look related to sending
e-mail -- it's from the usage statistics.

> I'm kinda at a loss of where to troubleshoot from here.

Have you tried running the
[dspace]/bin/dspace test-email
script? Any useful output from that?

cheers,
Andrea

--
Andrea Schweer
IRR Technical Specialist, ITS Information Systems The University of Waikato,
Hamilton, New Zealand




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