Hi Vera, I'm copying the dspace-tech list back in, so that others can help if they have ideas. It's best to send your replies to the entire list. That way others can help out, and if others encounter this same issue in the future, they may be able to find a solution by searching the list archives.
Can you send us what messages do appear in your dspace.log file when you perform a submission? It seems rather odd that no errors are being logged if an "internal system error" is being displayed. So, it may help if you send what information is logged at the point that you see the "internal system error" page appear. Thanks for sending along the Tomcat logs. In this case though, unfortunately though they don't seem to provide any useful clues as the what may be happening. - Tim On 5/28/2012 2:39 AM, Vera Kriezi wrote: > Hi Tim, > I checked the Tomcat log files and this is what i get > > 127.0.0.1 - - [28/May/2012:10:22:35 +0300] "GET /jspui/community-list > HTTP/1.1" 200 9060 > 127.0.0.1 - - [28/May/2012:10:22:37 +0300] "GET /jspui/mydspace > HTTP/1.1" 302 - > 127.0.0.1 - - [28/May/2012:10:22:37 +0300] "GET /jspui/password-login > HTTP/1.1" 200 5676 > 127.0.0.1 - - [28/May/2012:10:22:39 +0300] "POST /jspui/password-login > HTTP/1.1" 302 - > 127.0.0.1 - - [28/May/2012:10:22:39 +0300] "GET /jspui/mydspace > HTTP/1.1" 200 15593 > 127.0.0.1 - - [28/May/2012:10:22:44 +0300] "POST /jspui/workspace > HTTP/1.1" 200 11348 > 127.0.0.1 - - [28/May/2012:10:22:53 +0300] "POST /jspui/mydspace > HTTP/1.1" 302 - > 127.0.0.1 - - [28/May/2012:10:22:53 +0300] "GET /jspui/submit?resume=114 > HTTP/1.1" 500 9166 > 127.0.0.1 - - [28/May/2012:10:22:59 +0300] "GET /jspui/community-list > HTTP/1.1" 200 11019 > 127.0.0.1 - - [28/May/2012:10:23:00 +0300] "POST > /solr/statistics/update?wt=javabin&version=1 HTTP/1.1" 404 1021 > 127.0.0.1 - - [28/May/2012:10:23:00 +0300] "GET > /jspui/handle/123456789/76 HTTP/1.1" 200 16597 > 127.0.0.1 - - [28/May/2012:10:23:03 +0300] "POST /jspui/submit HTTP/1.1" > 500 9166 > > it seems that nothing's wrong there.Dspace log file doesn't show any > error... > I would appreciate some help!!! > > Thanks, > Vera > > On 25 May 2012 17:00, Tim Donohue <[email protected] > <mailto:[email protected]>> wrote: > > Hi Vera, > > An "Internal System error" actually means that more information > should have been logged in DSpace or Tomcat log files. Unfortunately > it's a generic DSpace system message which does not provide the > information we need to help you resolve the problem. > > Sorry I cannot provide more help, but unfortunately we cannot tell > what caused the 'internal system error' without information from the > log files. > > Here's a guide we wrote up to help people locate errors in logs. > Not sure if it'd be helpful: > https://wiki.duraspace.org/__display/DSPACE/Troubleshoot+__an+error > <https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error> > > - Tim > > > On 5/25/2012 4:22 AM, Vera Kriezi wrote: > > Hi all, > > I have installed DSPACE 1.7.2 and I have set up the communities and > collections. Everything was fine till one day I tried to submit > an item > to a collection and i got an Internal system error. I checked > out the > Dspace log files but there is no error there, the same in Tomcat > logs. > I thought that may be it is a matter of authorization > priviledges but it > seems fine too. > Does anyone have an idea where to look up? > > Thank you in advance, > > *Vera Kriezi* > *Systems Librarian* > *Music Library of Greece "Lilian Voudouri"* > > > > ------------------------------__------------------------------__------------------ > Live Security Virtual Conference > Exclusive live event will cover all the ways today's security and > threat landscape has changed and how IT managers can respond. > Discussions > will include endpoint security, mobile security and the latest > in malware > threats. > http://www.accelacomm.com/jaw/__sfrnl04242012/114/50122263/ > <http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/> > > > > _________________________________________________ > DSpace-tech mailing list > [email protected].__net > <mailto:[email protected]> > https://lists.sourceforge.net/__lists/listinfo/dspace-tech > <https://lists.sourceforge.net/lists/listinfo/dspace-tech> > > > > > -- > *β.* ------------------------------------------------------------------------------ Live Security Virtual Conference Exclusive live event will cover all the ways today's security and threat landscape has changed and how IT managers can respond. Discussions will include endpoint security, mobile security and the latest in malware threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ _______________________________________________ DSpace-tech mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/dspace-tech
