Hi Gary,
For DSpace 5, Longsight has included an extension to Request a Copy, called
Request a Copy with Helpdesk. In which you have your admin/helpdesk receive
all the messages. It adds two buttons helpdesk contact initial requester
and helpdesk contact the author (which includes the original requesters
message, with an alterable email address, in case the item submitter is not
the item author), and then they route the requests and responses to other
people, using DSpace to push the buttons.
https://wiki.duraspace.org/display/DSDOC5x/Request+a+Copy#RequestaCopy-(Optional)RequestingacopywithHelpDeskworkflow
You might be able to apply this to your earlier version of DSpace.
https://github.com/DSpace/DSpace/pull/530
wget https://github.com/DSpace/DSpace/pull/530.diff
patch -p1 < 530.diff
Or, better yet:
https://github.com/DSpace/DSpace/commit/aa58d733f9f1aa1feb084a8cc5f7dd4a62680457
git remote add upstream https://github.com/DSpace/DSpace.git
git fetch upstream
git cherry-pick aa58d733
________________
Peter Dietz
Longsight
www.longsight.com
pe...@longsight.com
p: 740-599-5005 x809
On Tue, Sep 2, 2014 at 6:46 AM, Michael White <michael.wh...@stir.ac.uk>
wrote:
> Hi Gary,
>
> > Is it possible to have the "Request a copy" button send to a DSpace
> > administrator email address only, rather than to the item owner? If so,
> where
> > would I configure/code/hack this?
>
> I've done something similar with our DSpace v4.1/JSPUI - Amongst other
> changes to our Embargo/Request a copy handling, I hacked our "Request a
> copy" implementation to send the Request email to an email address
> specified in the item's metadata (rather than always sending to the
> submitter), and I added a config option to dspace.cfg to specify the
> metadata field that held that address (which is "dc.author.email" in our
> case).
>
> To achieve this, I hacked "RequestItemServlet.java" (src in
> /usr/src/dspace-4.1-src-release/dspace-jspui/src/main/java/org/dspace/app/webui/servlet
> IIRC), and I've attached my hacked version in case it is of use or help to
> you (I'm guessing the mailing list will strip this, though, so if anyone
> else is interested in this, just let me know). If you search for "MW" in
> this file, you'll see the places where I've added/hacked the code (all my
> hacks (should!) have comments with my initials and the date) . . .
>
> Basically, if you want to control where the email goes, I think you need
> to affect the email address that is passed into this line (it was a while
> ago I did this!):
>
> email.addRecipient(emailRequest);
>
> - which occurs in the processForm and processAdmin functions I think . . .
>
> So, if you wanted to hard code it, you could simply put the email address
> in there (probably pulled from the config using
> ConfigurationManager.getProperty("mail.admin") rather hard coding the
> actual address) . . .
>
> Alternatively, I note that just above the "addRecipient" line, the code
> checks if emailRequest is empty, and if it is, populates it with the Admin
> email address instead (I THINK this is in the original, and isn't something
> I have added!?):
>
> if (emailRequest == null) {
> emailRequest = ConfigurationManager
> .getProperty("mail.admin");
> }
>
> So, you could hack this test to get the change you want?
>
> If it were me, I'd probably add a flag to the config file (a key with a
> value of true or false) and add a test for that value to the if statement
> above, that way you could toggle between sending emails to the Admin or to
> the "expected" email address simply by changing the config option - so, for
> example (off the top of my head, and NOT TESTED!), in dspace.cfg, add:
>
> request.item.adminemail = true
>
> - and then hack the above to something like:
>
> if ((emailRequest == null) ||
>
> ("true".equalsIgnoreCase(ConfigurationManager.getProperty("request.item.adminemail
> "))) {
> emailRequest = ConfigurationManager
> .getProperty("mail.admin");
> }
>
> [Not sure if you actually need to test against "true", or if the value in
> "request.item.adminemail" can be used as a Boolean "as is" (without a
> comparison) - so you may be able to clean that up a little!]
>
> The above may not be the best way to achieve what you want (and others are
> welcome to correct me or offer other/better solutions!), but would probably
> get you where you want to go!
>
> I hope this is of some use.
>
> Regards,
>
> Mike
>
> Michael White
> eLearning Liaison and Development (eLD)
> Information Services
> S8, Library
> University of Stirling
> Stirling SCOTLAND
> FK9 4LA
> Email: michael.wh...@stir.ac.uk
> Tel: +44 (0) 1786 466877
> Fax: +44 (0) 1786 466880
> http://www.stir.ac.uk/is/staff/about/teams/aldt/#eld
>
> >
> > Message: 5
> > Date: Tue, 2 Sep 2014 06:58:59 +0000
> > From: Gary Browne <gary.bro...@sydney.edu.au>
> > Subject: [Dspace-tech] Request a copy
> > To: dspace-tech Tech <dspace-tech@lists.sourceforge.net>
> > Message-ID: <23DF3A1C5648DD43BCAE0666B5AFAD119405096A@ex-mbx-
> > pro-02>
> > Content-Type: text/plain; charset="iso-8859-1"
> >
> > Hi all,
> >
> > DSpace version: 4.1
> > UI: JSP
> > Servlet container: Tomcat 7
> > Server: RHEL 6.5 64-bit
> > Java: OpenJDK 1.7
> >
> > Is it possible to have the "Request a copy" button send to a DSpace
> > administrator email address only, rather than to the item owner? If so,
> where
> > would I configure/code/hack this?
> >
> > Thanks,
> > Gary
> >
> > GARY BROWNE?| Development Programmer
> > Library IT Services | Fisher Library F03?
> >
> > THE UNIVERSITY OF SYDNEY
> >
> > T +61 2 9351 5946 | M +61 405 647 868 ?
> > E gary.bro...@sydney.edu.au | W http://sydney.edu.au Sent from my plain
> > old desktop computer.
> >
> > CRICOS 00026A
> > This email plus any attachments to it are confidential. Any unauthorised
> use is
> > strictly prohibited. If you receive this email in error, please delete
> it and any
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> >
>
>
> --
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