Some people have reported us that they are losing the authenticated
session after clicking on the handle link, on the screen after the item
is published.
We are using version 3.2 of DSpace on CentoOS 6.5. And the user was
using Internet Explorer 10 with compatibility mode (identifying himself
as IE7) on Windows 7.
What the user does?
1. Submits the item
2. Goes to his personal area and accepts the task for that item (has
work-flow in the collection)
3. Edit the item as a reviewer and adds more metadata
4. Publishes the item and a handle is assign
5. On the confirmation page, clicks on the handle link
What _sometimes_ happens?
The user loses is authenticated session
What we verified?
. The item is correctly published
. This issue happens when:
*Before the pattern:*
apache_access.log
USER_IP - - [06/Mar/2015:14:35:17 +0000] "POST /mydspace HTTP/1.1"
200 12937 "http://example.com/mydspace"; "Mozilla/5.0 (compatible;
MSIE 10.0; Windows NT 6.1; Trident/6.0)" 433873
dspace.log
2015-03-06 14:35:17,700 INFO org.dspace.workflow.WorkflowManager @
USER@HOST:session_id=SESSION_ID_ENDS_WITH_C20436F:ip_addr=USER_IP:advance_workflow:workflow_item_id=16200,item_id=16945,collection_id=223,old_state=4,new_state=7
2015-03-06 14:35:17,713 INFO org.dspace.search.DSIndexer @ Writing
Item: HANDLE_PREFIX/16836 to Index
2015-03-06 14:35:17,716 INFO org.dspace.search.DSIndexer @ Wrote
Item: HANDLE_PREFIX/16836 to Index
2015-03-06 14:35:17,876 INFO
org.dspace.usage.LoggerUsageEventListener @
USER@HOST:session_id=SESSION_ID_ENDS_WITH_C20436F:ip_addr=USER_IP:advanced_workflow_workflow:workflow_id=16200
*After the pattern:*
apache_access.log
USER_IP - - [06/Mar/2015:14:35:19 +0000] "GET
/handle/HANDLE_PREFIX/16836 HTTP/1.1" 200 34333 "-" "Mozilla/5.0
(compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0)" 29615
dspace.log
2015-03-06 14:35:19,987 INFO
org.dspace.app.webui.servlet.HandleServlet @
anonymous:session_id=SESSION_ID_ENDS_WITH_BD2F787:ip_addr=USER_IP:view_item:handle=HANDLE_PREFIX/16836
What we asked them to do?
1. Try 1 week with a different browser (Firefox 31.3.0)
2. Try 1 week without the compatibility mode (Internet Explorer 10).
What were the results?
After the first week the problem didn't occurred with Firefox. On the
second week the problem occurred with Internet Explorer.
Any ideas what might be the problem with Internet Explorer/handle system?
Note: the http to https switch issue doesn't occur in this case.
--
*Paulo Graça*
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