-------- Original-Nachricht -------- > Datum: Mon, 23 Nov 2009 21:07:26 +0100 > Von: "Daniel Sánchez Pearson [Hacheté Diseños Web]" > <danielsanc...@hachete.com> > An: Paul Cockings <ds...@cytringan.co.uk> > CC: dspam-user@lists.sourceforge.net > Betreff: Re: [Dspam-user] Retrained emails don\'t get delivered to user\'s > inbox
> Hi Paul, > > I'm really sorry if I've been misunderstood. It's > just that the situation has gone beyond me and I > need help and I don't know who to ask! :-( > > What I meant was: "I know this is a free proyect > and that a lot of us are volunteers - I'm doing > the Spanish translation- but I need help and if > someone wants to help me on a personal base an d > get payed for it, I'm willing to pay" ;-) > > > Here goes as much info as I have: > > - I can install CentOS and run a few commands, > but don't know how qmail works, for example. I > know about mysql, but I'm not familiar with the command line. > - What OS/Arch are you running: CentOS release 5.4 (Final) > - Roughly what hardware: Dual Xeon 2.5GHz, 8GB > RAM, 2 x 73SAS disks on a Dell Perc RAID 5 > - How long has this server been running: roughly, 2 years > - What MTA - postfix? qmail? sendmail?: qmail > - Which Dspam version (do dspam --version and > post the output to this list): 3.8.0 > - Which Backend storage driver do you use > - Post your Dspam.conf (*** the passwords): > http://www.hachete.com/dspam.conf > Ohh boy! Who has done that? 4 times TrustedDeliveryAgent in one config? DSPAM will only read the first one. > - Which http server do you use: Apache > - How much traffic is handled by this server > user/domains: around 500GB/month on 187 domains > That's not good! 187 domains? THIS is then rather important. > - Can you describe how your setup is 'strung' > together? ie is it a gateway filter etc: It's a > server with Interworx control panel and the same > server sends and receives email > - Anything else running on the server: > > > > Gary M (from the "Help with the Deliver button" > listing) is helping me, but we don't seem to find where the problem is... > > Thanks everyone! > > Daniel > Steve > > > > > > > At 20:46 23/11/2009, Paul Cockings wrote: > >FYI, remember that this project and the lists > >are maintained by volunteers, we don't make any > >money for this in fact many of us give too much > >time which hurts our normal jobs! - what i'm > >saying is, try and be nice with us and don't expect anything. > > > >Now to try and help, lets start with the basic's: > > > >What OS/Arch are you running > >Roughly what hardware > >How long has this server been running > >What MTA - postfix? qmail? sendmail? > >Which Dspam version (do dspam --version and post the output to this list) > >Which Backend storage driver do you use > >Post your Dspam.conf (*** the passwords) > >Which http server do you use > >How much traffic is handled by this server user/domains > >Can you describe how your setup is 'strung' > >together? ie is it a gateway filter etc > >Anything else running on the server > > > >- How much can you do with linux - build a > >kernel?, install packages, install from > >source? Can you find the log files and know how > >to use the command 'tail'? Which *nix > >distributions are you most familiar with? Are > >you able to backup/restore *SQL tables (ie MySQL, Postgres?) > > > >Please answer as much as you can. Dspam is very > >flexible so we have to ask these basic questions first. > >I hope we can help. > > > >Paul > > > > > > > > > >Daniel Sánchez Pearson [Hacheté Diseños Web] wrote: > >>Hi, > >> > >>First of all I want to let everyone know I'm > >>not simply asking for free advice/help. I'm > >>willing to pay to get this issue solved. > >> > >>I have two servers with dspam running fine, but > >>I've only now noticed this behaviour (yes, it's > >>the same problem that "Gary M" is reporting): > >> > >> > >>1. An email gets quarantined. Two options now: > >> > >> a) It IS spam, so I delete it and it never gets to the user's > inbox. > >> > >> b) It is NOT spam, so by cliking on > >> the "deliver" button it should retrain the > >> system and deliver the email to the user's inbox. > >> > >>Option 1a works fine. > >> > >>Option 1b SEEMS to work (because I don't get > >>any errors), BUT EMAILS NEVER GET TO THE USER'S > >>INBOX. In the end, I don't know where the > >>emails go but the end user never gets them! :-( > >> > >>I've been working with Gary M for a few days > >>now to get this solved, but I NEED AN URGENT SOLUTION. > >> > >>The dspam config wasn't done by me but by > >>another person who is no longer available. My > >>Linux knowledge is not very high, so please do ask whatever you need. > >> > >>If someone offers (and we come to an economic > >>agreement) I will provide root access and then > >>would like to know what the problem was. > >> > >>Thanks to everyone. > >> > >>Daniel > >> > >>Daniel Sánchez Pearson > >> > >>Hacheté Diseños Web > >> > >>Email: <mailto:danielsanc...@hachete.com>danielsanc...@hachete.com > >> > >>Tel: +34 968 248335 > >>Móvil: +34 607 554527 > >> > >>http://www.hachete.com > >>!DSPAM:100008,4b0ad700830321257353314! > >> > >> > >> > >> > >>------------------------------------------------------------------------------ > >>Let Crystal Reports handle the reporting - Free Crystal Reports 2008 > 30-Day > >>trial. Simplify your report design, integration > >>and deployment - and focus on > >>what you do best, core application coding. Discover what's new with > >>Crystal Reports > >>now. <http://p.sf.net/sfu/bobj-july>http://p.sf.net/sfu/bobj-july > >> > >>!DSPAM:100008,4b0ad700830321257353314! > >> > >> > >> > >> > >>_______________________________________________ > >>Dspam-user mailing list > >><mailto:Dspam-user@lists.sourceforge.net>Dspam-user@lists.sourceforge.net > >>https://lists.sourceforge.net/lists/listinfo/dspam-user > >> > >> > >>!DSPAM:100008,4b0ad700830321257353314! > >> > > > Daniel Sánchez Pearson > > Hacheté Diseños Web > > Email: <mailto:danielsanc...@hachete.com>danielsanc...@hachete.com > > Tel: +34 968 248335 > Móvil: +34 607 554527 > > http://www.hachete.com -- Preisknaller: GMX DSL Flatrate für nur 16,99 Euro/mtl.! http://portal.gmx.net/de/go/dsl02 ------------------------------------------------------------------------------ Let Crystal Reports handle the reporting - Free Crystal Reports 2008 30-Day trial. Simplify your report design, integration and deployment - and focus on what you do best, core application coding. Discover what's new with Crystal Reports now. http://p.sf.net/sfu/bobj-july _______________________________________________ Dspam-user mailing list Dspam-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/dspam-user
