On 04/06/10 13:08, Kii NODA wrote:
> Hi everyone,
>
> I am taking care of a few setups where I'm using dspam + IMAP folders
> for tagging/untagging. Most of the time everything works great. However,
> at times, users alert our operations team that the spam is not being
> tagged correctly. I have noticed this myself but after training again
> for a day or two everything goes back to normal.
>
> However, there are users that say that the solution incorrectly lets
> massive amounts of SPAM get to their Inbox. In their case, the situation
> goes back to normal after a while - a few days. This has been happening
> a few times on a few setups in the last 2 years since we've deployed. It
> looks like dspam forgets its signatures at some point and kind of needs
> to start over.
>
> I did try digging up info and find similar stories but have not found a
> solution yet. If there is any information that you may want to look at
> in order to suggest an answer, please let me know what you need to take
> a look at.
>
> I would happily read any relevant information as long as you'd point me
> towards that.
>
Hi kN,
- How is DSPAM data stored (or even better: show dspam.conf contents)?
- Does DSPAM log anything unusual when spam comes through?
- What does dspam_status say for users that have this issue, and what
does it say when the situation returns back to normal (are message
counts off)?
- Do you run dspam_cleanup/dspam_maintenance or a similar cleanup script
regularly on your data?
--
Regards,
Tom
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