Hi,

I’m having a problem getting spam marked for a particular user. Below is the 
output of spam_stats -H for three users. User 3 is the obvious problem. User 2 
is my own personal email account upon which dspam is working great. User 1 is 
another user who is having good results.

User 3 is newer to the server, but has been diligently retraining spam for 
several weeks now (I have dovecot-antispam plugin set up) and dspam has not yet 
marked one spam message as anything other than (I)nnocent. 

All of the users on the system have the exact same configuration - there are no 
individual level configs or preferences in effect. I am obviously not using any 
groups - each user has their own individual dictionary. Training mode is set to 
TEFT.

I’m afraid I am a total noob with troubleshooting dspam. I’m a sysadmin and I 
set up the mail server, but since I haven’t had any trouble till now, I don’t 
really know where to start in figuring out the problem and in this case my 
usually formidable google-fu has failed me.

What can I do to try to diagnose why dspam is forsaking User 3?

Thanks for any and all help,
pjv


User 1:
                TP True Positives:                  5599
                TN True Negatives:                  2007
                FP False Positives:                  152
                FN False Negatives:                   69
                SC Spam Corpusfed:                     0
                NC Nonspam Corpusfed:                  0
                TL Training Left:                    341
                SHR Spam Hit Rate                 98.78%
                HSR Ham Strike Rate:               7.04%
                PPV Positive predictive value:    97.36%
                OCA Overall Accuracy:             97.18%

User 2:
                TP True Positives:                   263
                TN True Negatives:                  2015
                FP False Positives:                    1
                FN False Negatives:                   18
                SC Spam Corpusfed:                     0
                NC Nonspam Corpusfed:                  0
                TL Training Left:                    484
                SHR Spam Hit Rate                 93.59%
                HSR Ham Strike Rate:               0.05%
                PPV Positive predictive value:    99.62%
                OCA Overall Accuracy:             99.17%

User 3:
                TP True Positives:                     0
                TN True Negatives:                   377
                FP False Positives:                    1
                FN False Negatives:                  103
                SC Spam Corpusfed:                     0
                NC Nonspam Corpusfed:                  0
                TL Training Left:                   2122
                SHR Spam Hit Rate                  0.00%
                HSR Ham Strike Rate:               0.26%
                PPV Positive predictive value:     0.00%
                OCA Overall Accuracy:             78.38%
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