sgruby wrote: 
> I received 2 controllers recently. Both of them say "Invalid Mac address
> or uuid. Please contact support." when they boot. One of them lets me
> select Continue. The other doesn't. I've upgraded the firmware on both.
> The one that lets me continue works fine; the other lets me push buttons
> and briefly flashes another screen, but otherwise is stuck. Anyone know
> of magic to get rid of this error message?
> 
> Thanks!

Where did these controller comes from ? 
If these are beta versions of the controller (i.e. only released to
testers never sold)  then you might be out of luck see
https://forums.slimdevices.com/showthread.php?49519-Invalid-mac-address-or-uuid-and-no-key-response


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