Hi;

I have alot of user experience with sb devices since 2009, but I am not
one of the "under the hood" guys that provide great support on this
forum. I have used duet, booms, touches, radios, and now use PiCore as
servers.

Anyhow, I have been trying to help a friend get started with SB (after
he saw mine) and I gave him a duet to try, and to date we have only had
it hooked up on mysb.com. We have had stability lock up issues which I
discussed on this thread:
https://forums.slimdevices.com/showthread.php?110738-mySB-com-Duet-Poor-ISP-what-to-address-first

Unfortunately, he is not very technical, and most of my support has been
via email, over the phone. I am only at his place in person after a bit
of a drive (and I need to be invited :))

He has allot of network interruptions that may be due to either the ISP
or his wifi. Often the duet combo will lock up (Receiver white light,
doesn't play, controller can choose player, but can't control it, remote
control from mysb.come doesn't work). When this happes we need to do the
controller/receiver rest process (press and hold controller until fast
red flash, Power and '+' on the controller, go through the setup
process). 

I have seen this on my setups, but always through it was because of
years back using an old LMS version, wifi issues, etc. I am thinking
that I have not seen this with a touch, boom, or radio, but I am not
sure.

My concern/suspicion is that there is a unique relationship between the
receiver and controller (or possibly the controller and any other device
it's connected to) that might cause a lockup when network exceptions
happen, where an integrated UI system (touch, radio, etc) does not. The
controller uses wifi to communicate to the receiver, where in integrated
units, the UI does not. Maybe the "control link" is susceptible?

Has anyone seen something like this or have knowledge of it?

I think my path forward might be to give him a radio to try, then, maybe
look for a second hand touch for him. I had thought a duet would be
perfect (carry the controller to control outdoor speakers, etc...), but
with this, and when I gave him the controller to try, he had to find his
reading glasses (oops, hadn't thought of that :))...so, maybe it isn't
ideal for him.

I appreciate any thoughts.

Jim


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View this thread: http://forums.slimdevices.com/showthread.php?t=110844

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