on 24/11/39 18:24, Marc Sira at [EMAIL PROTECTED] wrote:
>> Seriously though, I would guess it would be important for DT&T to be "vague"
>> about what they are actually doing for their $295 logic board fix, but it
>> would disturb me to know that the flat fee charged could be for fixing a
>> broken connector. When my 2400 when down for the count it happened during a
>> heat wave, which would lead me to believe something fried. It's probably
>> just easier to just swap out a board than diagnose the problem in the long
>> run.
>
> Sure, and I'd have no problem with that. But I wrote down the serial numbers
> for my boards before sending them in and verified that I got the same boards
> back (the SN barcode stickers were intact). And the connector wasn't fixed,
> at least not in the long-term - the problem came back after just over six
> months the first time and under five months the second time. Plus the fact
> that it's visibly coming apart under close inspection. I'd gladly have paid
> them for a replacement CPU board, but they told me the problem was the logic
> board the first time and the CPU the second - despite the fact that the
> symptoms have been identical all three times (search way back in the DuoList
> archives if you're curious). I'm not especially accusing them of anything,
> but I can't see sending them my hardware again or paying them any more dough.
>
> Anyway, I'll repeat my plea - does anyone have a spare original CPU board
> from an upgraded 2400 that they can loan or sell me to test in place of mine?
> An intermediate upgrade board for sale (240MHz for instance) would also be
> worth a try; I could pay for it in advance on the condition that it be
> returnable if it doesn't fix my 2400.
Marc,
Check your date!
-Laurent.
============================================================
Laurent Daudelin <http://home.cox.rr.com/nemesys>
Logiciels Nemesys Software mailto:[EMAIL PROTECTED]
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