Well, I just got off the phone with them, and they are currently doing an extended burn-in test on a new batch of RAM modules. The gentleman on the phone stated that they currently have three complaints of this type, two of which, the RAM showed up immediately as 32MB (one of those was me,) and the third, worked for a few days as 64MB, then dropped to 32MB. He also stated they are trying to overnight the new replacements.
He seemed genuine in his desire to help and resolve the issue and I would have considered a third replacement (three strikes and your out,) but someone on the list has offered their old 64MB module, so I am going to return the RAM for a refund. Thanks, hope this information helps someone else, Mark ----- Original Message ----- From: "Mark Bonassera" <[EMAIL PROTECTED]> To: "Duo/2400 List" <[EMAIL PROTECTED]> Sent: Wednesday, June 05, 2002 12:06 PM Subject: [Duo2400] Omni Inc. RAM for PB2400 > This is Omni Inc's latest reply to my second "faulty" RAM Module. I've told > them to hold off on shipping me a third module and I hope they don't give me > any trouble for returning the two I have now. > > > ---B<---<cut here>---B<------------------------------------------- > > Greetings! > > We apologize, again, for your inconvenience and we appreciate you patience > in getting this matter resolved. > There has been another order for this part within this last week which has > had this problem and human error is now suspect. > We are in in the process of back-tracing production of these modules & > re-testing the most recent batch that was built. > We should have a newly-tested batch of these parts ready to ship out today. > Please hang on for a moment while we process another replacement part for > you. > We'll advise you when the package ships. > Thanks again for your patience and for your continued support. > > > -------------------------------------------------------------------------- -- > ---- > > > Omni Technologies > 1515 N. Federal Hwy > Suite 300 > Boca Raton, FL 33432-1994 > Voice 561-955-8988 > Fax 775-251-0250 > email [EMAIL PROTECTED] > > > ---------- > Duo/2400 List, The friendliest place on the Net! > A listserv for users and fans of Mac subportables. > FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> > Be sure to visit Mac2400! <http://www.sineware.com/mac2400> > > To unsubscribe, E-mail to: <[EMAIL PROTECTED]> > To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> > Need help from a real person? Try. <[EMAIL PROTECTED]> > > ---------- > Dr. Bott | 10/100 Ethernet for your 2400 is finally here! > MPC-100 | <http://www.drbott.com/prod/mpc100.html> > > RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler > CoolPad at Staples. Both in white for iBooks at <http://roadtools.com> > > Midwest Mac Parts ][ <http://www.midwestmac.com> > After-market parts for Macs. ][ 888-356-1104 ][ > > MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879! > Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com> ---------- Duo/2400 List, The friendliest place on the Net! A listserv for users and fans of Mac subportables. FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> Be sure to visit Mac2400! <http://www.sineware.com/mac2400> To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> Need help from a real person? Try. <[EMAIL PROTECTED]> ---------- Dr. Bott | 10/100 Ethernet for your 2400 is finally here! MPC-100 | <http://www.drbott.com/prod/mpc100.html> RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com> Midwest Mac Parts ][ <http://www.midwestmac.com> After-market parts for Macs. ][ 888-356-1104 ][ MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879! Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
