Hey everyone,

Well, my 2400 has been back in my hands for about 8 days now, after service
by DT&T. Brief summary:

I thought my PRAM battery was toast. All indications were that it was not
holding a charge - Occasional startup, but no settings retained, then long
time to charge w/o main battery and would startup again, crash when a
system call to PRAM data was made. I was upset that Apple would not make
any information available about the PRAM battery, and would not sell one
even to a service provider. I'm still of the opinion that this is very bad
policy, particularly given their labor rates to replace the battery (mine
was already disassembled, which by the way, I did find tedious, but not
overly intimidating).

In the end, I found two things:

DT&T does have PRAM batteries available (thanks Corina!)
My 'book was more sick than I thought - they replaced the processor
daughtercard.

The good news:  DT&T provided excellent, prompt service. My 2400 got to
them on Monday, and they shipped it back out to me Monday afternoon. Total
cost:

Processor card exchange:  $95.00
Labor:  $30.00
Shipping (2nd day): $25.00
Total:  $150.00

The machine was very well re-assembled, with a missing screw replaced,
everything tight etc. It has worked flawlessly since, with over 95 hrs
logged and not a single freeze/crash or unexpected application quit. I
really can't think of how DT&T could have done a better job, and the price
was extremely reasonable.


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