Gary -

I had a similar experience. I bought my AppleCare warranty during the 
initial warranty period, but Apple never processed it. I've had a very 
difficult time getting them to find some proof of my order on their 
system. They suggested that I buy a third party warranty and claimed that 
Apple Customer Relations (800-767-2775) would have some names of such 
warranty companies. I called, but thankfully, the person I spoke to 
decided to help by trying again to verify my original order, which will 
hopefully lead to me obtaining AppleCare for my 2400c. 

I know that there is a third party warranty that is available from 
CompUSA (actually through a separate company, but sold there for new 
computers). I looked at it initially but do not have any further 
information. 

Please let me or the list know what you come up with as I could be in a 
similar situation if Apple lets me down. 

Good luck, 
Drew


>I have done a bad thing. I let the Apple warrantee on my Powerbook
>expire without getting an extended warrantee for it. Refurbished PB's
>do not have but a 90 day warrantee n them. That's why I got caught
>short. Apple will not make ANY EXCEPTIONS at all! They suggested
>that my local Apple dealer would have a 3rd party warrantee offering. Of
>
>course, they do not. Now I must find the elusive 3rd party warrantee
>from somewhere else. Anyone one the List ever use a 3rd party warrantee?
>
>How do they work? How do they verify the condition of your PB? How is
>it repaired? Do you send it to them or do they pay local service to
>repair it?
>How much does this cost? Is it worth it?
>
>This particular PB is under a lease for about $2400. I am very concerned
>
>about catastrophic failure of the PB and still making payments!!!
>
>Thanks
>[EMAIL PROTECTED]
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