on 4/26/00 Yannis <[EMAIL PROTECTED]> wrote:
> Now I am sending <snip> because I am in a very
> difficult position, having in Germany a 2400c with the common death
> symptoms: Pressing the reset button I get a green light, repressing
> it, I get nothing, except for a peculiar noise. I have tried every
> solution, even dissassebling it, to see if any screws had become
> loose.
> Since I have no support in this continent (only sending the computer
> to the US would cost me at least 200$), I would appreciate very much
> any suggestions, especially from european 2400c owners.
>
Hi Yannis, Switzerland calling. Here are the first series of steps to try,
assuming your hard drive or emergency floppy will otherwise bootup.
1. Press Power Reset Button down for 40-50 secs. Repeat 6-8 times with
battery out, AC out. If no go try with AC plugged in. Probably the green
light of death (GLOD) comes on immediately and stays on as soon as you
release the button. This is more or less by the book.
2. In case Step 1 doesn't work, without taking the 2400c apart, pull
battery, pull AC power, and let sit hours until GLOD goes out. Reset Power
Manager for 40-60 sec. You should not get any green light as
everything should be (nearly) completely discharged. Then reconnect AC only
(you must have a reliable power supply without frayed wires) and press power
button for a normal restart.
3. In case Step 2 doesn't work, without taking the 2400c apart, pull
battery, pull AC power, and let sit 2-3 days after GLOD has already gone
out. I have come to suspect that the PRAM batteries can hold a residual
charge, not strong enough even to light the green diode, but strong enough
to maintain corrupted PRAM for quite a while longer that one would think.
If this still doesn't work, at least to get to a "boing", the problem is
likely hardware related. Here a loose screw or loosened ram card would be
the least of the problems but yours seems more serious. If the screen
lights, even with a sour Mac, or blinking ?, we're into a different set of
(most likely software) problems. It is important to know if you get a
"boing" chime, or if the screen even lights.
FWIW, I've thought at least 2-3 times (total) I've had serious hardware
problems on two different G3 upgraded 2400s, including dead MB, G3 or PB,
but these always (so far) turned out to be something else. I've found the
2400 is exceptionally sensitive to PRAM and software corruption but this
takes some careful and patient, repetitive sleuthing. As the 2400 is
unsupported in Europe, and our airline luggage highly restricted,
resurrecting "dead 2400s" is a matter of serious survival. And, Tobia Kaiser
wrote:
> I'm a German living in Florida and Muenchen, not quite sure if I understand=
> you right - why wouldn't you have any support in Europe ?
> Tobias C. Kaiser
Actually Apple only warranted the 2400 in Japan and the USA. No service was
authorized in any other country, even via Apple authorized service centers
or even in Canada. Apple claimed special techs required specific training to
work on the 2400. Originally they insisted 2400s be sent back to Apple for
servicing. Mine did go back, 4 times after owning it just 2 days (and I was
trying to leave the USA--but not without my 2400!). That was an unmitigated
disaster where everything except the case, frame and screen were
successively replaced! But Apple was serious and courteous in TCB.
---
Sidney Ho
[EMAIL PROTECTED]
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