** Also affects: pidgin-libnotify (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: pidgin-libnotify (Ubuntu)
   Importance: Undecided => High

** Changed in: pidgin-libnotify (Ubuntu)
       Status: New => Confirmed

** Changed in: pidgin-libnotify (Ubuntu)
     Assignee: (unassigned) => dx team (dxteam)

** Changed in: pidgin-libnotify (Ubuntu)
     Assignee: dx team (dxteam) => (unassigned)

** Summary changed:

- chanserv / nickserv / server notifications not relevant
+ IM clients should blacklist system nicks like chanserv / nickserv / server 
for notifications and messaging menu

** Description changed:

- Right, the indicator applet is a great idea and it works quite well but there 
is one huge problem I have come accross usability wise. When you have pidgin 
running as your google talk, msn and irc frontend you will most likely come 
accross this.
-  It reports server reconnects and nickerv messages to you in the indicator 
applet. Bad idea, why is it bad.... Because reconnecting to a server, or 
getting a message from a bot is not what people like to be notified about 100 
billion times a day.
- I have found myself ignoring the applet because its nearly constantly in a 
new message state because of this flood of useless information and most of the 
time I find myself clicking on it to see a friend from msn or google talk sent 
me a message 4 hours ago. 
- Upon reading the message I feel quite bad because I get messages like are you 
ever online for real after they get frustrated with sending me messages with no 
response. 
- So please get indicator applet to ignore the flood of useless information so 
I wont be ass inclined to ignore it anymore.
+ The IM notifications and messaging menu would be improved by
+ blacklisting system messages, for example from chanserv and nickserv.
+ 
+ Large numbers of notifications and messaging menu entries which do not
+ correspond to real, high-value communications undermine the usefulness
+ and excitement of notifications/messaging menu in general. So we want to
+ eliminate noise from that channel.
+ 
+ The blacklist is an advanced feature so does not need to have user-
+ visible preferences, at least in the first iteration. It would be
+ acceptable for there to be a configuration file or gconf setting which
+ lists the nick's which are blacklisted, so expert users could change the
+ list.
+ 
+ This bug should be targeted to 9.10 for Pidgin, and any other IM clients
+ for which we aim to deliver notifications and messaging menu integration
+ in 9.10.

** Tags added: canonical-indicators dxteam notifications

-- 
IM clients should blacklist system nicks like chanserv / nickserv / server for 
notifications and messaging menu
https://bugs.launchpad.net/bugs/362660
You received this bug notification because you are a member of Indicator
Applet Developers, which is the registrant for Indicator Applet.

Status in Indicator Applet: Confirmed
Status in “indicator-applet” source package in Ubuntu: Triaged
Status in “pidgin-libnotify” source package in Ubuntu: Confirmed

Bug description:
The IM notifications and messaging menu would be improved by blacklisting 
system messages, for example from chanserv and nickserv.

Large numbers of notifications and messaging menu entries which do not 
correspond to real, high-value communications undermine the usefulness and 
excitement of notifications/messaging menu in general. So we want to eliminate 
noise from that channel.

The blacklist is an advanced feature so does not need to have user-visible 
preferences, at least in the first iteration. It would be acceptable for there 
to be a configuration file or gconf setting which lists the nick's which are 
blacklisted, so expert users could change the list.

This bug should be targeted to 9.10 for Pidgin, and any other IM clients for 
which we aim to deliver notifications and messaging menu integration in 9.10.

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