Yes, tried that first

Thanks
Jerry N9AW


On Mon, May 14, 2018 at 3:46 PM, Mike Rhodes <weigh...@gmail.com> wrote:

> Have you turned off your computer completely (flip the switch on the power
> supply or pull the power cord)?
>
> Mike / W8DN
>
> On 5/14/2018 3:38 PM, Jerry N9AW wrote:
>
>> Thank for the help Kostas.  Here's an update on what is happening.
>>
>> 1.  When I start DX4WIN, it starts but only with the Packet window and the
>> DX Spots window.    The box pops up saying "An error occurred in the
>> application" with the 3 options of continuing, restart or close.   As I
>> press the continue button multiple times the QSO Window opens but it has
>> an
>> old QSO in it.   Another Error box pops up and says "A fatal error
>> occurred
>> reading the logfile".   The logfile is in Dropbox.  I can see it there
>> with
>> File Manager and open other files in Dropbox.   When I next press the
>> Continue Application button DX4WIN logs on to my cluster node and displays
>> spots.  At that point I can also click the OK button in the Error Box that
>> is telling me A Fatal error occurred reading the logfile.   When I click
>> that OK button I can access the QSO window which now has a recent QSO in
>> it.   I can also access the FILE menu to try to open a log.
>>
>> I have several logfiles from different operations out on Dropbox.  When I
>> try to open any of them I go back to the error window that says An error
>> occurred in the application with the three options to continue, restart or
>> close.
>>
>> About your questions.......
>> 1.  I did press the Send Report button so hopefully Paul will get the
>> file.
>> 2.  Dropbox is working OK for all other applications that I checked today.
>> Examples, MS Word, MS Excel, WSJT-X.
>> 3.  I only started one instance of DX4WIN.
>>
>> I am guessing I should reinstall DX4WIN at this point.  What do you think?
>>
>> Thanks again for your help Kostas.  It is much appreciated.
>>
>> 73
>> Jerry N9AW
>>
>>
>> On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi <sv1...@otenet.gr> wrote:
>>
>> You should send the bug report to Paul. This has already happened if you
>>> pressed "send report " button.
>>>
>>> Did you try if dx4win works now? If yes there is no need to re-install.
>>>
>>> I have found 2 answers (until now) in the question "why happened?"
>>>
>>> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
>>> access in the cloud is too slow and dx4win gives a bug report.
>>>
>>> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
>>> open 2 instances. Dx4win stops this but it gives a bug report.
>>>
>>> 73 Kostas SV1DPI
>>>
>>> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>>>
>>> I tried to start DX4WIN this evening and it failed to start.  A box
>>>> popped
>>>> up saying  "An error occurred in the application" giving me three
>>>> options
>>>> which are continue application, restart application and close
>>>> application.
>>>>     It also indicates that a bug report is available.   That bug report
>>>> is
>>>> a
>>>> text file in the DX4WIN file folder.
>>>>
>>>> I opened the bug report file and one line in it says that the Exception
>>>> Class is  EInOutError  and that the Exception Message is as follows:
>>>> Access violation at address 006BC143 in module 'dx4win.exe'. Read of
>>>> address 00000000
>>>>
>>>> I can send the bug report file to Paul or ????.   PLEASE LET ME KNOW.
>>>>
>>>> I need some advice.  Is there a cure or should I reinstall dX4WIN
>>>> v9.03.
>>>> I have my license key file saved and all of my logs are saved in the
>>>> cloud
>>>> so no problem there.
>>>>
>>>> 73
>>>> Jerry N9AW
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