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This came as a surprise to me a few minutes ago.
I have a friend in Singapore that had sent gold-age
an order, (pasted below). James has spent $99 to them and has sent them emails
with no reply.
my question would be why is there problems like
this. It seems that goldage accepted and charged his credit card as you will
notice below but they seem to be having a MAJOR problem to credit his egold
account.
I may be missing something here but if I was to
charge a credit card in order to fund a egold account, I would fund that account
unless I had no intentions too do so. This is not a good way to do
business.
I can understand that there may be a problem with
the e-gold servers once in a while but please, give me a break. We are talking
since November 16th here and there were several emails sent by James regarding
this.
If anyone has any ideas as how to handle this,
please advise to the list and also to my self and to James as his email is also
included.
In the last email below, goldage states that they
are not taking credit cards anymore. If this is the case, and this is dated Dec
5th, then why has it taken them so long to make this statement without funding
James's e-gold account.
Come on Peter, if $99 is too much for you, why not
send me an email and I will gladly help you out here. I will give James the $99
if you can really not afford it even if you already got it from his credit
card.
You know Peter, I really LOVE your
Statement:
"Due to the
extraodinary high volume of fraudulent credit card orders received, and the
corresponding lackidasical attitude of credit card processing organizations that
Gold-Age has been subject to; we are discontinuing our credit card processing
options until certain technology and policy adoptions take place in the credit
card processing industry.
We apologize for any inconvenience this may cause, and we thank our many past credit card customers for using our credit card purchasing option. Any outstanding orders (that have not been charged back) will be filled, and any pending issues resolved" >>>extraodinary high volume of fraudulent credit card orders received,
hmmm, by whom
is my question? has there been that many???
>>>we
are discontinuing our credit card processing
Well, if you are and this was dated on Dec 5th,
then why have you not resolved this???
>>>Any
outstanding orders (that have not been charged back) will be filled, and any
pending issues resolved
Really? When? Again, this order was paid to you on
Nov 16th by the bank. Look above Peter, you can check with your records that his
card was charged.
Peter, FIX THIS!!! Again, if you cant, then ask me
nicely and I will donat the $99 to you but I will give it to James
directly.......
In Closing, I would like to wish you a Merry,
well...........
MIKE
Here are 4 emails that James has
sent.
----------------------------------------------------------
>Date: Mon, 27 Nov 2000 16:51:46 +0800 >To: "Gold-Age, LLC"<[EMAIL PROTECTED]> >From: James Ho <[EMAIL PROTECTED]> >Subject: Re: Gold-Age, LLC Customer Receipt/Purchase Confirmation > >Hello, > >please advise when the funds will be credited to my e-gold account. >I need the funds urgently. > >My e-gold # is 114905 >Ho's Gold > >Thank you. > > >At 05:39 AM 11/16/00 -0700, you wrote: > >>Gold-Age Credit Card Order E-mail Receipt >> >>========= GENERAL INFORMATION ========= >>Merchant : Gold-Age, LLC >>Date/Time : 16-Nov-2000 07:39:59 AM EST >> >>========= ORDER INFORMATION ========= >>Invoice : >>Description : Gold-Age e-metal purchase >>Amount : 99.00 (USD) >>Payment Method : American Express >> >>======== BILLING INFORMATION ======== >>Customer ID : 114905 >>First Name : Tham >>Last Name : Cheng Wai >>Company : >>Address : Block 200A Sengkang East Road #12-20 Singapore 541200 >>City : Singapore >>State/Province : na >>Zip Code : 541200 >>Country : Singapore >>Phone : 65-97429103 >>Fax : 603-676-5934 >>E-Mail : [EMAIL PROTECTED] >> >>======= SHIPPING INFORMATION ======== >>First Name : >>Last Name : >>Company : >>Address : >>City : >>State/Province : >>Zip Code : >>Country : >> >>Thank you for using Gold-Age! >> >>Questions, comments, inquiries see: >> http://www.gold-age.net/support.html -----------------------------------------------------
>Date: Wed, 29 Nov 2000 23:11:43 +0800 >To: "Gold-Age, LLC"<[EMAIL PROTECTED]> >From: James Ho <[EMAIL PROTECTED]> >Subject: Re: Gold-Age, LLC Customer Receipt/Purchase Confirmation > >Hello, > >please advise when the funds will be credited to my e-gold account. >I need the funds urgently. > >My e-gold # is 114905 >Ho's Gold > >Thank you. > > >At 05:39 AM 11/16/00 -0700, you wrote: > >>Gold-Age Credit Card Order E-mail Receipt >> >>========= GENERAL INFORMATION ========= >>Merchant : Gold-Age, LLC >>Date/Time : 16-Nov-2000 07:39:59 AM EST >> >>========= ORDER INFORMATION ========= >>Invoice : >>Description : Gold-Age e-metal purchase >>Amount : 99.00 (USD) >>Payment Method : American Express >> >>======== BILLING INFORMATION ======== >>Customer ID : 114905 >>First Name : Tham >>Last Name : Cheng Wai >>Company : >>Address : Block 200A Sengkang East Road #12-20 Singapore 541200 >>City : Singapore >>State/Province : na >>Zip Code : 541200 >>Country : Singapore >>Phone : 65-97429103 >>Fax : 603-676-5934 >>E-Mail : [EMAIL PROTECTED] >> >>======= SHIPPING INFORMATION ======== >>First Name : >>Last Name : >>Company : >>Address : >>City : >>State/Province : >>Zip Code : >>Country : >> >>Thank you for using Gold-Age! >> >>Questions, comments, inquiries see: >> http://www.gold-age.net/support.html -----------------------------------------------------------------------
>Date: Mon, 04 Dec 2000 06:47:57 +0800 >To: "Gold-Age, LLC"<[EMAIL PROTECTED]> >From: James Ho <[EMAIL PROTECTED]> >Subject: Re: Gold-Age, LLC Customer Receipt/Purchase Confirmation > >Hello, > >This is already my 3rd email and I have still yet to receive your reply. >Please advise when the funds will be credited to my e-gold account. >I need the funds urgently. > >My e-gold # is 114905 >Ho's Gold > >Thank you. > > >At 05:39 AM 11/16/00 -0700, you wrote: > >>Gold-Age Credit Card Order E-mail Receipt >> >>========= GENERAL INFORMATION ========= >>Merchant : Gold-Age, LLC >>Date/Time : 16-Nov-2000 07:39:59 AM EST >> >>========= ORDER INFORMATION ========= >>Invoice : >>Description : Gold-Age e-metal purchase >>Amount : 99.00 (USD) >>Payment Method : American Express >> >>======== BILLING INFORMATION ======== >>Customer ID : 114905 >>First Name : Tham >>Last Name : Cheng Wai >>Company : >>Address : Block 200A Sengkang East Road #12-20 Singapore 541200 >>City : Singapore >>State/Province : na >>Zip Code : 541200 >>Country : Singapore >>Phone : 65-97429103 >>Fax : 603-676-5934 >>E-Mail : [EMAIL PROTECTED] >> >>======= SHIPPING INFORMATION ======== >>First Name : >>Last Name : >>Company : >>Address : >>City : >>State/Province : >>Zip Code : >>Country : >> >>Thank you for using Gold-Age! >> >>Questions, comments, inquiries see: >> http://www.gold-age.net/support.html --------------------------------------------------------------
Hi Mike,
---below are the details. Thanks for your help. This is the only card that has not been chargeback. James Date: Mon, 18 Dec 2000 22:50:36 +0800 You are currently subscribed to e-gold-list as: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] |
