Anyone/Everyone,
My name is Eric Gaither,
President of Gaithman's Gold Exchange, Inc. one of the many recognized Market
Makers of e-gold and Agents of Standard Reserve. Due to information
presented to me in various recent e-mails with an individual (who, for privacy
reasons, shall remain nameless), I would like to take this chance to make a
public apology. First, so as not to offend those who cherish e-gold
only related material on this type of list, I would like to justify the use of
this medium for this discussion as my company provides e-gold related goods
and services and deals with/has dealt with a large portion of the readers of
this list.
It has been brought to my
attention by an individual that my behavior is "immature" and "snotty" and
even my temper is rather "hot-headed". I have been informed I hold the
title of being the most "hot-headed" Market Maker to employees of a particular
company. If this is true, I feel I owe each of you a sincere apology. I
believe this to be the opinion of one individual in particular who lacks
professionalism, but, I could be wrong. The Internet is a vast
expanse.
It is/has been my goal to run
a Market Maker service that exudes professionalism, efficiency, and upholds
the highest standards of Customer Service. The fees charged by my
company are compensation we fill warranted for the service we provide. It is
our policy to waive said commissions any time a client feels we have provided
less than our signature Exceptional Customer Service. We strive to answer
phone calls, e-mails, and faxes. Communication with clients SHOULD be a
priority in a companies administration. I also believe professionalism
to be a trait that should not be compromised, especially when handling
clients' financial affairs.
Therefore, I would like to
offer a sincere Public Apology to anyone/everyone I may have offended in the
Gold Economy *if* this has been the case and I have in fact offened
someone/anyone. If I have offended you in some manner, please feel free
to step forward and mention the scenario. I believe un-professionalism
has no place in a public forum, most especially in business/financial
affairs. If you have been offended, insulted, harassed, or belittled by
myself, or ANY member of my staff, I encourage you to step forward. I
believe in putting my "gold" where my mouth is (so to speak!) and will offer
to spend you a gram of gold (either e-gold or Standard Reserve gold your
choice!) for any situation in which I have acted less than mature or
professional. This will allow the e-gold discussion list to be informed
of such incidents and allow potential clients the opportunity to have an
"informed" opinion of my company before doing business with us and seek
alternative services. I would encourage you to mention the details so
that anyone interested will be able to avoid any such situation from being
repeated. If you found another Market Maker to correct the situation,
please recommend them to this list.
The e-gold discussion list is
a great place to learn about the companies involved in buying/selling
e-gold. It is here that you should be able to find out who you can
trust, who you can receive *quality* service from, and those companies you
should avoid. Discussing the benefits of e-gold and the companies who
buy/sell/accept e-gold should help to enforce what Darwin professed many years
ago: survival of the fittest. Those companies that provide quality
service at reasonable prices will move forward. Those who do not, should
not. I strongly believe my own company should be held accountable
to the same standard, hence my offer and public apology.
Step forward. Be
heard. Discuss your e-gold related opinions about the Market Makers who
serve you and charge a commission for your e-metal transactions. It is
because of your needs that we profit and survive, not the reverse. An
*informed* e-gold user is a profitable e-gold user. Inform each
other of scams, hack sites, and virus filled e-mails. Inform each other
as to where to get the quality service and reasonable prices you crave and
deserve. At the same time, warn each other of "hot headed" and
"immature" individuals or companies that may be risky to deal with in
financial transactions.
I have been trying to remember
anyone I may have failed to provide Exceptional Customer Service to. I
have been attempting to recall any particular situation where my
behavior has been "hot headed" or "immature". Interestingly, I am
drawing a blank. But, I am confident if this HAS in fact happened (I do
not think it has) it will be brought to light quickly. If this happened
to be you, I offer you my sincere apology and encourage you to supply me with
your e-gold or Standard Reserve account number so I may compensate you for
such offenses. My guess is that the same person who made the accusations would
be the only one to step forward, but again, I could be wrong. I may
unknowingly be an "equal opportunity offender."
Together we can (and should)
strive to make the Gold Economy a place where professionalism and *quality*
service are the standards. Seek out and demand quality services for your
transactions. When you find it and receive it, share the information.
The fees you pay for these services (good or bad) are what allows a company to
stay in business. Make your money work in your favor by promoting the
companies who provide you with what you want/need and edging out those who
fail.
Let the discussions
begin!
Respectfully,
Eric Gaither, President
Gaithman's Gold Exchange, Inc.
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