Hey Reid, I have a question on your statement below. > In cases where our customer will not comply with our due diligence > procedures, it is our practice to refund the e-gold to the e-gold account(s) > used to fund the exchange. When did this policy begin? As far as I know from being on a large number of e-lists and forums dealing with various "programs" that didn't respond to your DD requests and had their accounts capped, and then they disappeared, this is the first time I have ever heard of the possiblity of a refund. Your wording is also a bit confusing considering the rest of the statement. You say it is policy for e-gold to refund when the account owners don't respond to the DD request and then later you say that you are putting the money in escrow because you received conflicting instructions from the account owners. If it is policy to refund, what difference does it make what the account owners say about it? My understanding of e-gold's policy was that if e-gold requested DD info from an account owner, the account would be capped (no more deposits) until DD was completed but, all funds were still available to the account owner for spends or out exchange. I believe I have seen it stated several times that no account would be "frozen" without a court order, is this no longer the policy? What you are saying here appears like a freeze of this account. Gary --- You are currently subscribed to e-gold-list as: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED]
