Thank you for your reply. As I wrote at the beginning of all of this, I
can appreciate how difficult it must be to do this kind of business on the
scale that you do. I do not pretend to know the complexities of your
situation. I'm sure that you have many, many satisfied customers. I simply
wanted specific communication, regarding my lost $1,200. I will assume
that you did indeed void my transaction, and that you sent specific
notification to me that my purchase was voided. However the communication
record clearly shows that I never received such notification. The credit
card statement clearly shows that the charge was never reversed, charged
back, or removed in any other way. As I now now where my transaction
stands with your company, I will proceed with my "off line" activities to
find my missing money.
Tracy Guss
[EMAIL PROTECTED]

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