At 1:05 PM -0400 7/7/01, Eric J. Gaither wrote:
>    It is of importance to note that Gaithmans is NOT the lowest priced
>Market Maker in the Community.




I appluad this viwepoint.  Charging too little is just unprofessional.

(ISL's motto as a software company is "Reassuringly Expensive" :) )

Problems facing the market maker community seem to be:



(#1 problem) Appalingly low liquidity.

The eCTA (and any other bodies with the same aim) should require for 
membership that MMs maintain say USD $10,000 and Gold 1 kg of 
liquidity, as a basic measure.  At coconutgold I don't feel 
comfortable if either drops below 50 thousand.


(#2 problem) Charging too little.

If you charge too little in any business enterprise in any field, 
here's what will happen: you go out of business. If you charge too 
little in any business enterprise involing exchange and 
banking-related aspects, here's what will happen: you go out of 
businessa nd the last batch of customers in your system get screwed.


(#3 problem) Giving retail customers unrealistically short time expectations.

Looking at my epnonymous scale http://coconutgold.com/mayscale.html 
there is nothing harder than selling e-gold for other monetary forms. 
Wire transfers, even, take a long time to transfer AND CLEAR (anyone 
who thinks wire transfers can't be revoked, should have nothing to do 
with money), not to mention credit cards.  If you are a retailer you 
make a difficult living in a spot between retail customer and 
wholesaler, it is essential to pass on both your COSTS with a markup 
AND your time-costs with a markup.  Retail customers who have 
unrealstic expectations, screw 'em.



> We charge an average of 5% for Inexchanges
>(minimum fee is $1.00 USD) and we do verify our clients for fraud prevention
>measures.  What we DO offer is Exceptional Customer Service, multiple GBC's,
>metal-to-metal exchanges, bill payments, wire facilities, and Currency
>Consulting Services. All of which is well worth the extra point we charge
>for our service in my humble opinion.
>
>  Our clients are very important to us!




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