At 05:55 PM 9/10/2001 +1000, [EMAIL PROTECTED] wrote: >Hello everyone :) >Jonathan Regan here. > >Just thought I'd post publically that I'm very >annoyed because I ordered and PAID for a >Standard Reserve debit card over 5 weeks >ago. It still hasn't arrived. And I would be too. Which I'm sure you can now understand why we had to switch card processing companies. We simply outgrew the old card processing company, and had to find one that could process in a time period that is acceptable to us and to our customers. Many of our accounts reported delays of 8-10 weeks, which is ridiculous. With the new Cashlinks card, accounts that have been approved have been processed and delivered within 3-5 days. Our initial pilot test was for 400 accounts in Japan and they arrived within 72 hours of receipt of the order. Last week we had folks ordering cards from all points on the globe, and the longest time was five days (which was to Australia). Does this mean you will get your card within seven days? Absolutely not! At least not if your information is not clear. I know, as MINE was REJECTED twice!!! We require additional information to comply with the anti money laundering laws of most civilized countries. And if that declaration form comes in clearly, you card is processed quickly. And thank you for bring this issue to my attention and for giving me this opportunity to clear the air. George ______________________________________ George Matyjewicz, President/General Manager Standard Transactions (BVI) Limited http://www.standardtransactions.com http://www.standardreserve.com mailto:[EMAIL PROTECTED] Standard Transactions Agent Xchange http://128.121.218.67/stax/ --- You are currently subscribed to e-gold-list as: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] Did you know that e-gold Ltd. stores more gold on behalf of customers than many countries? See http://www.gold.org/Gra/Gra1.htm and the e-gold Examiner at http://www.e-gold.com/examiner.html for details.
